Customer reviews from geappliances.com
GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,134 Reviews)
Rating breakdown 1,134 reviews
5 Stars
688
4 Stars
267
3 Stars
72
2 Stars
46
1 Star
61
85%of customers recommend this product.
(
865 out of
1,012)
Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
1
I loved it until freezer malfunctioned
on November 9, 2021
Posted by: TheDahl
from Wichita, KS
I love the look, door storage, glass shelving and lighting.
Owned less than 6 weeks and freezer is full of frost, kind of thaws, then ices. Very disappointed and inconvenienced.
Owned less than 6 weeks and freezer is full of frost, kind of thaws, then ices. Very disappointed and inconvenienced.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 11, 2021
Hello and thank you for your purchase! We're so glad you love the appearance, door storage, shelves and great lighting on your new refrigerator. It's very disappointing to hear the freezer isn't working as it should and we apologize for this inconvenience. We encourage you to take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule service online here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will take good care of you and get this fixed soon. Please know we are always here to help! - Sharon@GEA
We're confident our technician will take good care of you and get this fixed soon. Please know we are always here to help! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great GE fridge
on November 8, 2021
Posted by: Tonypfan
from Ocean Park, Wa.
We love this fridge. So well designed. Holds food containers of all sizes and shapes. This is the best fridge we hsvevever had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor setup
on November 4, 2021
Posted by: PoorProductPoorService
The waterline to the ice maker lines in the path of the cooling fan. I've had two of these, neither lasting longer than 6 months when the ice maker and water line starts freezing up and keeps freezing up. Looking for another fridge to replace this one again. And also the filter from GE, based on model number, did not fit.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 8, 2021
Hi, We're so sorry to hear of this difficulty with the water line freezing up and the water filter not fitting as it should. This sounds incredibly frustrating and is not the ownership experience we strive for. We'd like to get some additional information and we'll be reaching out to you via email. We wish you had a better experience than this! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator/Freezer
on November 4, 2021
Posted by: Bobby79
from Schuylkill Haven, PA
Love my new refrigerator/freezer. No problems or issues at this time after a month usage. It's been years since I bought a refrigerator/freezer and hope this one gives me many years too. Worth the extra money having freezer on the bottom and having the refrigerator on the top. No more bending to get in the refrigerator which you go into more than the freezer. I give this product a 10.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice but noisy
on November 3, 2021
Posted by: Big Berbs
from Fenwick Island Delaware
We were limited to a specific size for our space. This refrigerator fit the specs and so far works well and gives us plenty of space for our food. It is, however, quite noisy and makes some weird noises. You get used to it but it is rather loud at times.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 5, 2021
Hey there, and thank you for submitting your feedback. While we're glad the refrigerator is working well for you and providing plenty of space for your food items, we do hate to hear you have a concern over the noise level. We know that may have caused inconvenience.
Newer model refrigerators can be a bit louder than the older models you may be used to, because of advances in technology and added features. We do have an article describing normal sounds for the refrigerator to make, if you'd like to make sure the noises you're hearing aren't out of the ordinary: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 . There is also a description of expected sounds for the model on page 42 of your manual.
We hope that information is helpful, and we will be letting our Design team know of your concerns with the sound level for future review and consideration. We are always glad to offer assistance if you have any other concerns or questions in the future. All the best! -Sarah@GEA
Newer model refrigerators can be a bit louder than the older models you may be used to, because of advances in technology and added features. We do have an article describing normal sounds for the refrigerator to make, if you'd like to make sure the noises you're hearing aren't out of the ordinary: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 . There is also a description of expected sounds for the model on page 42 of your manual.
We hope that information is helpful, and we will be letting our Design team know of your concerns with the sound level for future review and consideration. We are always glad to offer assistance if you have any other concerns or questions in the future. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Will wake you up at night.
on November 2, 2021
Posted by: Fuzzybill74
from Quebec, Canada
Worst product you can think of. It is so noisy (63dB) that it will wake you up at night! It’s humming and rattling and GE won’t do anything about it since they consider it a NORMAL noise. And with no noise specifications they can say whatever the hell they want.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 5, 2021
Hi there, and thanks for submitting your feedback on this model. We truly hate to hear you are dissatisfied with the noise level of the refrigerator; we understand that may be an inconvenience. This certainly isn't the great ownership experience we strive to provide.
Your concerns will be communicated to our Design team for future review and development; we truly value your insight, as we always want to be aware of any issues our consumers experience.
Because of added features and technology, it is common for newer models to be a bit louder than the older models you might be used to. If it may be helpful, we do have a description of what sounds are considered normal for your refrigerator on page 42 of your manual. We also have an article discussing expected refrigerator noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
We hope this information is useful for you, and we will strive to earn back your faith in our brand going forward. If you have any other inquiries or concerns, we are glad to assist any time. -Sarah@GEA
Your concerns will be communicated to our Design team for future review and development; we truly value your insight, as we always want to be aware of any issues our consumers experience.
Because of added features and technology, it is common for newer models to be a bit louder than the older models you might be used to. If it may be helpful, we do have a description of what sounds are considered normal for your refrigerator on page 42 of your manual. We also have an article discussing expected refrigerator noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
We hope this information is useful for you, and we will strive to earn back your faith in our brand going forward. If you have any other inquiries or concerns, we are glad to assist any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy we returned it
on October 30, 2021
Posted by: JL Bait
from San Francisco
We thought we got a faulty machine, so we got a replacement. Nope, The ice maker runs at 74 decibels high pitched noise. Absolutely terrible refrigerator! Don’t recommend
Ma
Ma
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 1, 2021
Hey there, and thanks for submitting your feedback on this model. We know an issue with noise may have caused inconvenience, especially if you have already replaced the model. This isn't the ownership experience we wish to provide.
Newer models can sometimes be louder than the older models you may be used to, because of added features and technology. We do have a description of expected noises for your model on page 42 of the manual, and we also have an article with normal sounds listed here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
While the noise level may be different from older models, we do still strive to provide as quiet an experience as we can, and we'll certainly let our Design team know of your experience. We value your insight, as we want to make sure we know of any potential areas of concern.
If you think the noise you're hearing may be out of the ordinary, our service department is available at 1-800-432-2737 and would be glad to help. We hope this information is useful for you; if you have any other inquiries or concerns, we're always happy to offer assistance. -Sarah@GEA
Newer models can sometimes be louder than the older models you may be used to, because of added features and technology. We do have a description of expected noises for your model on page 42 of the manual, and we also have an article with normal sounds listed here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
While the noise level may be different from older models, we do still strive to provide as quiet an experience as we can, and we'll certainly let our Design team know of your experience. We value your insight, as we want to make sure we know of any potential areas of concern.
If you think the noise you're hearing may be out of the ordinary, our service department is available at 1-800-432-2737 and would be glad to help. We hope this information is useful for you; if you have any other inquiries or concerns, we're always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Bottom drawer freezer!
on October 29, 2021
Posted by: flowbart
I've generally been tired of frozen, oddly shaped items falling out at me from my top freezer fridge. I'm also tall, so it's actually been hard to squat to find things on the top shelf. I suffer no longer.
The pull out drawer freezer stores everything I need without risk of toe injuries. I can also now see everything in the fridge while standing. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com