Customer reviews from geappliances.com
GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,134 Reviews)
Rating breakdown 1,134 reviews
5 Stars
688
4 Stars
267
3 Stars
72
2 Stars
46
1 Star
61
85%of customers recommend this product.
(
865 out of
1,012)
Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
2
Loud Noise
on November 23, 2021
Posted by: Rmarie57
from Chicago IL
I had to call for service the day after it was installed. The frig makes this loud squeaking noise. The service man says it's the fan, but I find it hard to believe that this was designed this way. My previous GE Frig worked for 21 years before I had to replace it and it never made such a loud noise.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, November 24, 2021
Hello - Thanks for sharing your experience. We're disappointed to hear that you aren't pleased with your refrigerator and its sound level. We can totally understand how annoying that must be and we sincerely apologize.
The new high efficiency compressor on modern refrigerators may run faster and longer than your previous refrigerator and generate more sound. You may hear a high-pitched hum or pulsating sound while it is operating which is normal. Here's an article that provides a list of normal sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We're always happy to help if any questions or concerns come up. Thanks again! -Mikayla@GEA
The new high efficiency compressor on modern refrigerators may run faster and longer than your previous refrigerator and generate more sound. You may hear a high-pitched hum or pulsating sound while it is operating which is normal. Here's an article that provides a list of normal sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We're always happy to help if any questions or concerns come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
THE BEST
on November 20, 2021
Posted by: FLO767
from SUNRISE FLORIDA
ENJOYING NEW FRIDGE ONLY 2 COMPLAINTS 1. THE FREEZER HANDLE COMES OFF SOMETIMES 2. THE ON OFF FOR ICE IS HARD TO REACH
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful and Practical
on November 19, 2021
Posted by: Dr JG
from USA
We received our refrigerator and love the white; it fits perfectly and has most of the features we were looking for. Works quietly after set temperature is reached. Thankful to God and Blessed!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Ample room inside
on November 17, 2021
Posted by: Wojee
from Marshall, MI
We just received the refrigerator and are still waiting to load it up, but the inside appears to be quite large and has flexible shelf locations. The ice maker in the freezer made ice within a couple hours of plugging the appliance in. We look forward to many years of use. The only drawback is that we wanted the color to be bisque or almond to go with our kitchen, but those colors were not available, so we went with white.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Wouldn't Buy Again
on November 16, 2021
Posted by: John59740
from Montana
Noisy.
Door won't close.
Can't get service where we live!
Door won't close.
Can't get service where we live!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, November 18, 2021
Hi - We are so very sorry to hear you are having difficulties with the door not closing properly and in locating an authorized servicer in your area. We apologize for any concern or inconvenience this situation has caused you. GE service will assist you in locating an authorized servicer to perform in-warranty service when needed. Please call 1-800-432-2737 for further assistance. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice to have LED lights. Nice and roomy.
on November 16, 2021
Posted by: Jennifer Hadella
from Great Falls, MT
So far so good. Haven't had it long enough to know if I like it or not.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on November 16, 2021
Posted by: LindyV
from Navarre, Ohio
First time I have the freezer on the bottom. Great product. Easy to find things. Lots of room. Would definitely recommend this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It will take some time getting use to....
on November 10, 2021
Posted by: chill4
from California
Disappointed there is no place for a butter dish. Disappointed that the shelves are all one and not divided in case I need to refrigerate a large pan, which I do often. Miss a top shelf in the freezer. Very different from my old GE bottom freezer. Design on top will prohibit me from opening my cabinets above.
Features
1
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, November 12, 2021
Hi - Thank you for choosing a new GE refrigerator for your home and for offering your feedback as your opinion is so very important to us. We are sorry to hear you are disappointed with the design of this refrigerator as compared to your previous GE model and will gladly share your concerns. We truly do appreciate your loyalty to our brand and are certain with time you will appreciate all this model has to offer. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com