Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
3
Good refrigerator
on April 25, 2022
Posted by: Tik07
from Kirkland, WA
overall is very good product, lots of space inside, little bit noise.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 26, 2022
Hello - Thanks for your feedback. We're glad you are happy with your new spacious refrigerator purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! Olga@GEA
The doors don't close properly - leaky. The top door rubs on the bottom door. The bottom door does not close all the way.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 21, 2022
We hate to hear that your refrigerator is leaking and that it's not closing all the way. We recommend making sure nothing is in the way of the door or its tracks that would prevent it from closing right. If you have and it's still leaking and not closing right, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. If you have any other comments or concerns for us, please let us know. We're here for you. -Chris@GEA
Love love the new top refrigerator. So easy to see everything with the clear drawers. It's big and roomy for all my stuff and it's not stacked on top of each other. The doors hold so much stuff.
We bought this fridge for it's width more than anything. We could not fit a standard 36" fridge in the space. Overall, I like it a lot and it solved the space issues we had in the kitchen. My only issues with it are that the fridge door does not continue to close when it's within a couple inches, you have to make sure you really push it closed. I'm not sure if the bolt is too tight or what, but lightly pushing it closed and walking away does not work. For that reason it would be nice if it chimed or something when left open. Luckily it only happened that it was left ajar one time and it was less than an hour. Now we are hyper aware and always make sure it completely closes. The temperature gauge sticker is not affixed really well and I'm honestly not sure where exactly to push to reset it when someone accidentally touches it and increases the temp. We basically just pressed around until it went back to 0 & 37. Lastly, the freezer is a little small, but it is what it is. With all that said, the fridge space is massive, the shelves are nice, and it made our kitchen feel a whole lot bigger.
Very noisy. The compressor need a design overhaul. The features, size, convenience, lay out of the interior, lighting I would give three or four stars to. However, it’s flat out noisy. And that’s a manufacturing problem.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 11, 2022
Hi - While we are very happy to hear you are pleased with the features, size and overall layout of the refrigerator, we hate to hear how unhappy you are with the sound level of the unit and apologize for any disappointment or inconvenience this may have caused you. It can be very difficult to determine if the sound you're hearing is normal or not.
On page 42 of your owner's manual we have provided examples of the normal sounds you can expect to hear -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-3.pdf&_ga=2.92067290.1398448780.1649359925-106993869.1649359925 --
After reviewing this information if you believe you have an issue with your refrigerator we encourage you to call GE Appliances service to have the unit checked. If needed, you may call 1-800-432-2737 to schedule a service appointment. We do hope this helps. Kind regards - Vikki@GEA