Customer reviews from geappliances.com
GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,134 Reviews)
Rating breakdown 1,134 reviews
5 Stars
688
4 Stars
267
3 Stars
72
2 Stars
46
1 Star
61
85%of customers recommend this product.
(
865 out of
1,012)
Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
1
Failed within first 4 months
on August 5, 2022
Posted by: DDave66
from Ocean City , MD
Up until it failed, I had no complaints. Then the compressor failed 4 months in. This was in a vacation home and by the time we realized it, it stunk so bad, nothing could get the stink out and I have to replace it at my own expense. very disappointed in GE.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, August 10, 2022
Hello,
Thanks for reviewing your refrigerator. We're happy to hear that it was working well, but hate that the compressor failed and you had to replace it. Your experience is important to us, and we apologize that this happened.
If you ever need help with a repair, you can review your warranty information, and you can reach out to us by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
If we can be of help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your refrigerator. We're happy to hear that it was working well, but hate that the compressor failed and you had to replace it. Your experience is important to us, and we apologize that this happened.
If you ever need help with a repair, you can review your warranty information, and you can reach out to us by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
If we can be of help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Better than my old Whirlpool
on August 2, 2022
Posted by: MWL511
from Hull, MA
Good product. Good features. Color is a match for my other appliances.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Refrigerator
on August 2, 2022
Posted by: Green Bay Packer Fan
from Grand Rapids, MI
It makes too much noise after the door has been open, even for a short time as it works to keep temperature cold
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it
on July 31, 2022
Posted by: Kel89Som
from Rexburg idaho
Lots of space on the doors. Easy to see and find things in the fridge fir such a small fridge.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Wish I knew
on July 30, 2022
Posted by: Spain808
from Honolulu
Our refrigerator had two problems to start with. One was the ice maker. It made only a few very small ice cubes. A repair man came to fix it, and he said it was an installer problem. He was a repair man. It wasn’t his problem. He did however repair the bent water hose in the back after we called him back two more times. The ice maker works fine now. However, the second problem was his problem. The door didn’t shut properly. We would give the door a little push to close like our old refrigerator would. This new door would almost close and then spring back open about 5 inches and require a second push to close completely. What a pain. The repair man adjusted the slope complaining all the time it was an installer problem. He also took some yellow piece off the door hinge. The door closed better, but it still takes a second push to close completely. Had I known this is the way this refrigerator works, I would have never bought it. The open alarm goes off all the time because the door isn’t completely closed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 4, 2022
Good day,
We appreciate you taking the time to write about your experiences with this refrigerator. Our deepest apologies to hear that you had trouble with your ice maker and the door. This is not something we would expect to happen. We're happy to hear that you were able to get things fixed. Hope all is well. Mike@GEA
We appreciate you taking the time to write about your experiences with this refrigerator. Our deepest apologies to hear that you had trouble with your ice maker and the door. This is not something we would expect to happen. We're happy to hear that you were able to get things fixed. Hope all is well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love our refrigerator
on July 30, 2022
Posted by: Lzaworski
from Mexico
The only thing that I would change - and it is just a little tweak - is to make the door open warning either a little louder (it is sometimes difficult to hear in the next room) or make the sound adjustable for your senior customers who maybe can't hear as well as they used to hear.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice Maker is Unacceptable
on July 29, 2022
Posted by: MPP_
from Burke VA
Ice maker stopped working 2 weeks after getting water hook up. Replaced filter with very expensive one and got ERR code and still not ice. Wanted to buy American but run from this refer.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 3, 2022
Hello,
Thank you so much for sharing your review with us. We're incredibly sorry to hear that your ice maker has stopped working and your filter is not working. This is not the ideal situation we want for our customers. If you have not done so, please be sure to take advantage of your warranty to schedule service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay well. Mike@GEA
Thank you so much for sharing your review with us. We're incredibly sorry to hear that your ice maker has stopped working and your filter is not working. This is not the ideal situation we want for our customers. If you have not done so, please be sure to take advantage of your warranty to schedule service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Super fridge
on July 26, 2022
Posted by: Mom who repairs
from Elmira, NY
We had decided that a bottom freezer would be best for us since we're getting older. This item just squeezed through the door to the kitchen. We love that it alerts us if the door is open,or you've had the door open too long. Shows you're temperature for both upper and lower. Ice maker,wow! Our old one doesn't compare to this one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com