Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Fingerprint resistant stainless steel
Average customer rating
4.3
(1,118 Reviews)
Rating breakdown 1,118 reviews
5 Stars
682
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
861 out of
1,005)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Fingerprint resistant stainless steel
Customer Rating
1
Noisy!!!!
on February 5, 2022
Posted by: Done trying
The freezer fan has a high pitched whine that is extremely annoying!! They put a new fan in. The new fan is just as noisy. I am sure I will have to go through a lot of hassle to get a frig that works properly.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, February 8, 2022
Hi there, and thanks for reporting your experience with this refrigerator to us. We hate to hear you are unhappy with the noise made by the fan – we know more noise than you expected may cause inconvenience.
Newer model refrigerators can make different noises than older models you might be used to, because of newer technology and added features; the fan in particular may make noise as it changes speeds to help maintain the desired temperature. If it might help, we do have a list of normal noises for the model to make on page 42 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-2.pdf&_ga=2.24353534.537145943.1644244100-1532666414.1643037112 . Your concern over noise level will also be sent to our Refrigerator Design team for review – your feedback is appreciated, as we always want to make sure we’re aware of what our consumers think of our models.
We hope this information is helpful. If you have any other inquiries or concerns, we are happy to offer assistance any time. -Sarah@GEA
Newer model refrigerators can make different noises than older models you might be used to, because of newer technology and added features; the fan in particular may make noise as it changes speeds to help maintain the desired temperature. If it might help, we do have a list of normal noises for the model to make on page 42 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-2.pdf&_ga=2.24353534.537145943.1644244100-1532666414.1643037112 . Your concern over noise level will also be sent to our Refrigerator Design team for review – your feedback is appreciated, as we always want to make sure we’re aware of what our consumers think of our models.
We hope this information is helpful. If you have any other inquiries or concerns, we are happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Very noisy.
on April 9, 2022
Posted by: PamelaHG
from Vancouver, WA
Very noisy. The compressor need a design overhaul. The features, size, convenience, lay out of the interior, lighting I would give three or four stars to. However, it’s flat out noisy. And that’s a manufacturing problem.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 11, 2022
Hi - While we are very happy to hear you are pleased with the features, size and overall layout of the refrigerator, we hate to hear how unhappy you are with the sound level of the unit and apologize for any disappointment or inconvenience this may have caused you. It can be very difficult to determine if the sound you're hearing is normal or not.
On page 42 of your owner's manual we have provided examples of the normal sounds you can expect to hear -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-3.pdf&_ga=2.92067290.1398448780.1649359925-106993869.1649359925 --
After reviewing this information if you believe you have an issue with your refrigerator we encourage you to call GE Appliances service to have the unit checked. If needed, you may call 1-800-432-2737 to schedule a service appointment. We do hope this helps. Kind regards - Vikki@GEA
On page 42 of your owner's manual we have provided examples of the normal sounds you can expect to hear -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-3.pdf&_ga=2.92067290.1398448780.1649359925-106993869.1649359925 --
After reviewing this information if you believe you have an issue with your refrigerator we encourage you to call GE Appliances service to have the unit checked. If needed, you may call 1-800-432-2737 to schedule a service appointment. We do hope this helps. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
So far pretty good
on May 31, 2022
Posted by: Got to meet 7 guys
from Michigan
It took awhile to get everything right 4 delivery guys 4 trips
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Refrigerator
on July 21, 2022
Posted by: TBM17
from MN
Loudest appliance EVER. Sounds like it is about to blast off. I have to close the door to any room I’m in because of how distracting the whoosh sound it makes. Esthetically decent, and easy to keep things organized in it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, July 26, 2022
Hello,
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but sorry that you are not pleased with the noise. Your satisfaction is important to us, and we will use your feedback to improve.
The normal operation of your refrigerator will create some sounds or noises. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but sorry that you are not pleased with the noise. Your satisfaction is important to us, and we will use your feedback to improve.
The normal operation of your refrigerator will create some sounds or noises. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Camp
on April 23, 2023
Posted by: Camp Fridge
from Maine
Love the color, it has great lighting inside but….. it’s very noisy when the motor/fan is running. It hums a lot and the freezer drawer is also loud.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 24, 2023
Hello-
We appreciate you taking the time to voice the pros and cons for your new GE Appliances refrigerator- your feedback is very important to us!
With that being said, we're thrilled to hear that you love the appearance and the interior lighting that it offers. This refrigerator really is a great model.
However, we're sorry to hear that you find the refrigerator to be noisier than you expected. Both of the noises you have mentioned above are considered "normal" operational noises. You can view all of the abnormal noises for a refrigerator at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473&_ga=2.26619645.1700884998.1682354117-883743648.1682354117
We hope this helps. Thanks again for your review and for trusting GE Appliances for your home!
-Devin@GEA
We appreciate you taking the time to voice the pros and cons for your new GE Appliances refrigerator- your feedback is very important to us!
With that being said, we're thrilled to hear that you love the appearance and the interior lighting that it offers. This refrigerator really is a great model.
However, we're sorry to hear that you find the refrigerator to be noisier than you expected. Both of the noises you have mentioned above are considered "normal" operational noises. You can view all of the abnormal noises for a refrigerator at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473&_ga=2.26619645.1700884998.1682354117-883743648.1682354117
We hope this helps. Thanks again for your review and for trusting GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on June 6, 2023
Posted by: Mwst
from Kunkletown Pa
Love this new refrigerator, it's everything I was looking for..
Thanks, for making a great product..
Thanks, for making a great product..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Two side by side
on August 28, 2023
Posted by: TomLead
from Emlenton, Pennsylvania
We bought two and have then side by side. I reversed the good on one. Now we have a 42sqft french doors!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 6, 2023
Posted by: Phelpsie
from Syracuse, NY
Love all the ways I can adjust the shelves. The lighting is much better than my older GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com