Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,118 Reviews)
Rating breakdown 1,118 reviews
5 Stars
682
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
861 out of
1,005)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
2
Way too loud
on September 1, 2024
Posted by: gbrissey
This fridge gets two stars because it keeps my food cold. Aside from that, it's a very loud fridge. It's got at least two distinct whining frequencies that drive me to major irritation. When everything else is relatively quiet, I can hear it from the floor above and I can hear it from the floor below. A decibel meter held near the thing meter reads between 75 dB. That's akin to city traffic.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, September 3, 2024
We are happy to hear that your new refrigerator is cooling as designed. We have provided some normal refrigerator sounds and noises at the link below. If your refrigerator is making a sound not listed, we encourage you to schedule service with one of our certified technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.18674108.401969418.1725370701-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.18674108.401969418.1725370701-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy
on December 15, 2024
Posted by: Rigi2
After several service calls and having it replaced once, the constant sound like an airplane taxiing is too disruptive. Looking elsewhere now.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy Kacie, GE_Appliances, January 6, 2025
We appreciate you taking the time to leave us your review. We understand your concerns about the noise of your refrigerator. We were able to see where you had a case with us and were in contact with one of our case managers. If you're still in need of assistance, please reach out to them directly again.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love Space of this Model.
on March 5, 2025
Posted by: ST1971
from Wisconsin
Much more space than I anticipated. This is a positive. Having the freezer on the bottom is great for us because it saves us the bending over and getting into the refrigerator. I love the ice machine feature. Very sleek design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on March 7, 2025
Posted by: sternd
from Morrison Illinois
So far I love my refrigerator. Only thing I miss is the butter compartment with the flip up door like I had in my old refrigerator. It is great that shelves can be adjusted, and there are dividers in the freezer to help organize.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
TERRIBLE!!!!
on December 18, 2016
Posted by: Janice8955
from Worth, IL, United States
This is the worst appliance ever. Have had the service person out three times for the same thing. Now the fruit and vegetables are freezing and so are items on the top shelf in the back. Do NOT BUY THIS REFRIGERATOR>
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
LOUD !
on February 12, 2020
Posted by: LOUD GE Bottom Freezer
from Livonia, MI
We replaced our 15 year old GE bottom freezer refrigerator with this model. We are very disappointed in the quality and how loud it is. When the fan kicks on, I have to actually turn up the sound on my television. Would not recommend this model
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 13, 2020
Hi. Thanks for your purchase! We're sorry to hear of your disappointment with the sound level. New refrigerators sound different from older refrigerator models since they have more features and use newer technology. Please take a look at page 38 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF. We hope this helps!
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud freezer fan
on September 16, 2020
Posted by: SundaeScoot
from Sorel-Tracy
This is the worst refrigirator i have ever had. The freezer’s fan is so loud that i can hear it from all around the house. It is so annoying. I am very dissapointed with my purchase.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge
on January 1, 2017
Posted by: duryea4k
Like this fridge, didn't like the protective plastic that is in between parts. Can't get it out. Watched video how to remove and is nothing like that.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com