Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,117 Reviews)
Rating breakdown 1,117 reviews
5 Stars
681
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
860 out of
1,004)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
3
Freezer space is smaller than we are used to.
on October 6, 2020
Posted by: Banditboy
from Michigan
Frig makes very annoying humming sound. Difficult to access on/off switch for ice maker.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARONatGEA, GE_Appliances, October 7, 2020
Hello! Thank you for your feedback. We apologize for any inconvenience you have experienced. Here is a link that will detail the normal sounds that a refrigerator should make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
For further troubleshooting assistance, please send an email on our contact us page at: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact.
For further troubleshooting assistance, please send an email on our contact us page at: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very noisy
on July 26, 2021
Posted by: Sbalzer
from Boston, ma
Very noisy and surface stains easily
Don’t buy the silver ine
Don’t buy the silver ine
No, I would not recommend this to a friend.
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 27, 2021
Hello - Thanks for your feedback. We are sorry your refrigerator is very noisy and you have difficulty keeping the outside surface clean. Please visit the following link to review the information regarding cleaning stainless steel: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We hope this helps. Olga@GEA
We hope this helps. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I loved it until freezer malfunctioned
on November 9, 2021
Posted by: TheDahl
from Wichita, KS
I love the look, door storage, glass shelving and lighting.
Owned less than 6 weeks and freezer is full of frost, kind of thaws, then ices. Very disappointed and inconvenienced.
Owned less than 6 weeks and freezer is full of frost, kind of thaws, then ices. Very disappointed and inconvenienced.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 11, 2021
Hello and thank you for your purchase! We're so glad you love the appearance, door storage, shelves and great lighting on your new refrigerator. It's very disappointing to hear the freezer isn't working as it should and we apologize for this inconvenience. We encourage you to take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule service online here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will take good care of you and get this fixed soon. Please know we are always here to help! - Sharon@GEA
We're confident our technician will take good care of you and get this fixed soon. Please know we are always here to help! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
NOISY COMPRESSOR
on December 9, 2021
Posted by: Cinlor
from California
This is the worst GE refrigerator we have ever owned. It already needs a new compressor and it isn't even a year old. We are ready to get rid of it and buy a different brand. Very noisy.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 10, 2021
Hello,
We're truly sorry to know that your refrigerator is incredibly noisy and needs a new compressor. We certainly understand how this would alter your experience with GE products. We do see you recently had a service appointment and hope all is well. If there's anything you need, we're always a call away. Mike@GEA
We're truly sorry to know that your refrigerator is incredibly noisy and needs a new compressor. We certainly understand how this would alter your experience with GE products. We do see you recently had a service appointment and hope all is well. If there's anything you need, we're always a call away. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy with this product
on December 16, 2021
Posted by: Jim432
from Sarasota, Florida
So far, very disappointed. Have had two service calls for a high pitched noise, and now have scheduled a 3rd service call to replace a fan motor. Not what I expected from GE !!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 20, 2021
Hi there, We appreciate the review on your refrigerator and apologize things aren't off to a better start! It's our desire to provide the best possible appliances and support, so we're glad you've taken advantage of the warranty. We're confident our technician can get the fan motor issue taken care of soon. Please let us know if there's anything else we can do to help. Wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Give Me a Sledge Hammer
on September 3, 2023
Posted by: Sleepless in Volusia
from Edgewater, FL
What's cold and white and howls day and night? My GE refrigerator. It's like living with a sick animal that can't be put out of its misery. The GE guy has been to my home five times and gives me the same BS that others have written about in their reviews. I'd like to put the piece of junk in the garage, but this is Florida and the garage gets over 100 degrees in the summer months. Do yourself a favor and buy a different brand.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 6, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're so sorry to hear about the issues you've experienced with this refrigerator. That is not the goal we are aiming for.
We're going to be forwarding this information directly to our product team for review. This way we can start looking for ways that we can improve on our models going forward. Again, we apologize for letting you down and we hope that in the future after we have made improvements, you will be open to giving us another chance.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
We're going to be forwarding this information directly to our product team for review. This way we can start looking for ways that we can improve on our models going forward. Again, we apologize for letting you down and we hope that in the future after we have made improvements, you will be open to giving us another chance.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
None
on July 29, 2016
Posted by: GEchick
from Los Angeles, CA, United States
I like the size was perfect for an old house where others items can't make it through the door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Refrigerator Yet and I'm 70
on September 21, 2016
Posted by: D A M
from The Villages, FL, United States
Quiet operation. Large freezer W/ large ice bin. Deep door shelves for large bottles of juice etc. Ice water filter within easy reach. The front surface is pleasingly curved, reminds me of Mom and Dad's old refrigerator in the mid 50's.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com