Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,117 Reviews)
Rating breakdown 1,117 reviews
5 Stars
681
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
860 out of
1,004)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
Replaced similar GE refigerator - love it....
on August 28, 2021
Posted by: NanM2
from Smithtown NY
I had (almost same) GE profile bottom drawer refigerator same width. This one has larger capacity in same spot as it is deeper and taller. I moved up cabinets above. I love that extra space in the capacity. Great refigerator for a narrow space 30".
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Sleek Look
on September 3, 2021
Posted by: VLKi
from Minneapolis
Just installed - love the sleek look - more square than rounded edges. So far so good. Only challenge is the upper freezer bin that pulls out when opened.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty good with one problem
on September 14, 2021
Posted by: Michael508
from Ann Arbor ,MI
It works well, holds more food than our previous refrigerator but it makes a few odd sounding noises that I don’t like.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits our small space
on September 14, 2021
Posted by: Nepher
from Vallecito, CA
I purchased this fridge because it was the only one available where I live that would fit a 31” wide space. All in all, I am mostly satisfied with fridge, gave it 4 stars because it freezes things near the back of the top shelf… The freezing seems to come from the vent at the top back, I move all forward to avoid freezing. Other than the freezing, I’m very happy with it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
GE REFRIGEATOR
on September 15, 2021
Posted by: ShamSyl
from Keaau HI
I love the bottom freezer idea. However, the designer made a few mistakes in my opinion.
First the refrigerator was a 1/2 taller than my previous one. Though the measurements were the same?? I believe this happened because GE added wheels underneath (which is good) but it affected the height of the fridge was did not fit under my cabinets. Also the vegetable bins are 2 inches shorter in width...why would that be a "good" idea to provide LESS SPACE.
First the refrigerator was a 1/2 taller than my previous one. Though the measurements were the same?? I believe this happened because GE added wheels underneath (which is good) but it affected the height of the fridge was did not fit under my cabinets. Also the vegetable bins are 2 inches shorter in width...why would that be a "good" idea to provide LESS SPACE.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, September 16, 2021
Hello,
Thank you for taking the time to review your refrigerator. We're happy to hear that you like the idea of a bottom freezer. We're quite sorry about the sizing and can understand your concern. We definitely take your comments seriously and do use them to make quality improvements. Thanks for being part of the GE family. Mike@GEA
Thank you for taking the time to review your refrigerator. We're happy to hear that you like the idea of a bottom freezer. We're quite sorry about the sizing and can understand your concern. We definitely take your comments seriously and do use them to make quality improvements. Thanks for being part of the GE family. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy
on September 17, 2021
Posted by: Fred6666
from Olympia, wa
Like bottom freezer, and functional design. But whiny and variable motor noise is very annoying. Also, stainless steel is ugly, old choices of different colors was superior.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Great except noisy
on September 22, 2021
Posted by: RASen
from Los Alamos, nm
I like the fridge. The freezer is easy to access all items stored. The refrigerator door stores a large capacity for condiments and liquids. Storing most of my smaller items frees up the space in the refrigerator for larger items. The stainless steel outside does not resist fingerprints. I would have rated this fridge higher, but the sound it makes including the ice maker are loud. I have some hearing loss and I can hear it It's a migraine trigger at times. I keep the ice maker off. I would return but it would be extremely difficult. I'm hoping I will eventually not notice the sound. Otherwise, it is a beautiful fridge.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 24, 2021
Thanks you for choosing GEA for your kitchen. We're glad it is working well and easily organizable to get everything in. We are very sorry to hear about the noise and that it is ruining your experience. Please take a look at what noises you can expect from our refrigerators, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are hearing something out of the ordinary, please schedule warranty service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks! - John@GEA
If you are hearing something out of the ordinary, please schedule warranty service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks! - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad motor
on September 30, 2021
Posted by: Tobytwo
from Andover mau
A new one day old after waiting 6 months for the unit to arrive the motor on three unit needs to be replaced because of noise from a running motor at slow speed!
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, October 1, 2021
Hey there,
We're incredibly sorry to hear that your brand new refrigerator needs to have the motor replaced and understand how frustrating that is. We would recommend taking advantage of your warranty to schedule repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Take care. Mike@GEA
We're incredibly sorry to hear that your brand new refrigerator needs to have the motor replaced and understand how frustrating that is. We would recommend taking advantage of your warranty to schedule repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Take care. Mike@GEA
Written by a customer while visiting geappliances.com