Customer reviews from geappliances.com
GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,134 Reviews)
Rating breakdown 1,134 reviews
5 Stars
688
4 Stars
267
3 Stars
72
2 Stars
46
1 Star
61
85%of customers recommend this product.
(
865 out of
1,012)
Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
2
Sweats
on August 7, 2023
Posted by: Rezodog
from Angola IN
Love the look and features but it sweats the sides. Constant condensation on the sides.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 7, 2023
Hello,
We’re glad to hear you like the attractive appearance and fantastic features of your new fridge, but we’re sorry to hear you’ve been having issues with condensation on the sides. We know seeing moisture buildup on your refrigerator can be concerning; we want to help. We recommend first checking your fresh food and freezer doors for splits or tears in the gasket. Gaps in the gaskets can also cause a moisture issue.
Moisture buildup can also be a result of improper air clearances between the sides or top of the refrigerator and adjacent cabinets. Be sure that there is a minimum clearance of 1/8” on the sides, 1” above the top, and 2” behind the refrigerator.
If none of the above helps, or if your gasket is damaged, we recommend scheduling an appointment with one of our qualified technicians to resolve this issue. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
We’re glad to hear you like the attractive appearance and fantastic features of your new fridge, but we’re sorry to hear you’ve been having issues with condensation on the sides. We know seeing moisture buildup on your refrigerator can be concerning; we want to help. We recommend first checking your fresh food and freezer doors for splits or tears in the gasket. Gaps in the gaskets can also cause a moisture issue.
Moisture buildup can also be a result of improper air clearances between the sides or top of the refrigerator and adjacent cabinets. Be sure that there is a minimum clearance of 1/8” on the sides, 1” above the top, and 2” behind the refrigerator.
If none of the above helps, or if your gasket is damaged, we recommend scheduling an appointment with one of our qualified technicians to resolve this issue. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice!
on August 4, 2023
Posted by: Mr BEAR
from Lone Pine, CA
Really nice refrigerator. Seems bigger than it looks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy Customer
on August 4, 2023
Posted by: Frig23
from San Jose, CA
Replaced a 16 y/o refrigerator, and this one is doing fine. However, I do miss the butter compartment.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So much easier to find what I'm looking for
on August 1, 2023
Posted by: Jean902
from Kaukauna Wi
Love the upper fridge and lower freezer. Easier to find what I need.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure yet
on August 1, 2023
Posted by: Kimela
from Easthampton MA
Not sure we are happy yet. Noticing the temperature fluctuates about 10 degrees. Some food will freeze in refrigerator. Not sure what is normal. Space is nice. Design is good. Runs fairly quietly. We have only had it 3 weeks.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 2, 2023
Hi! Thank you for your feedback. We are happy that you are enjoying the internal capacity of this refrigerator and its design. We are however so sorry to hear that your temperature is fluctuating. This is not normal operation, and we encourage you to schedule an in- warranty service appointment with one of our technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will be able to get this issue resolved as quickly as possible. - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will be able to get this issue resolved as quickly as possible. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It works .. kind of
on July 27, 2023
Posted by: Harper227
from California
The refrigerator is okay. It makes some funny surging noises and freezes some of the items on the top shelf. We 'fixed' it by lowering the freezer temp and moving food away from the back wall. Still makes funny noises. Because we have an older kitchen we have a limited selection that will fit the refrigerator space. Glad we paid for the 5 year extended warranty.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
we are glad we found this
on July 27, 2023
Posted by: burbs lars
from Chicago il.
we were looking for a bottom freezer for a very long time .one that wasnt very complicater with all the bells and whistles in white which is hard to fine . we found this and it met all our needs bigger then our last one with a lot of space the lights make it nice and bright so our food is very visable we love it
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great, love milk in the door, and beeping n.
on July 25, 2023
Posted by: Sherie60
from Courtland, KS
It works great, but a bottle fell and cracked the plastic in the refrigerator . Would hope the plastic would be stronger, it was only 1 month old when this happened.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com