Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
2
Noisy refrigerator.
on September 7, 2023
Posted by: Sus43
from Ohio
Has a loud whirling sound that the manual lists among the 4 sounds it calls normal. I didn't want a high tech unit. This fridge works.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 7, 2023
Hello - Thank you for taking a moment to connect and share your review. We're sorry that the noise is louder than expected.
It can definitely be normal to notice the sounds of a newer refrigerator, as the sounds from your old one are quite different and you kind of get used to them. However, if you are noticing any issues with performance, then we recommend having one of our technicians take a look. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
This is a very nice looking, spacious refrigerator. The interior layout is very functional. It feels like everything is easy to see. The only problem is the door needs to be manually push closed. Any other refrigerator I had you could swing it closed and it would seal tightly but this one you have to give it an extra push to ensure it’s closed. I fear someone may not realize that and it will be open to crack unintentionally.
What's cold and white and howls day and night? My GE refrigerator. It's like living with a sick animal that can't be put out of its misery. The GE guy has been to my home five times and gives me the same BS that others have written about in their reviews. I'd like to put the piece of junk in the garage, but this is Florida and the garage gets over 100 degrees in the summer months. Do yourself a favor and buy a different brand.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 6, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're so sorry to hear about the issues you've experienced with this refrigerator. That is not the goal we are aiming for.
We're going to be forwarding this information directly to our product team for review. This way we can start looking for ways that we can improve on our models going forward. Again, we apologize for letting you down and we hope that in the future after we have made improvements, you will be open to giving us another chance.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
The unit I had installed is DOA. I'm going to have to get a new fridge delivered and reinstalled. Additionally, the water filter has an RFID chip that prevents generic filters from being used. If I had know this was the case, I would have selected another brand. Over time, the GE filters will end up costing more than the refrigerator. Very disappointed in GE.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Haley@GEA, GE Appliances , August 29, 2023
Good afternoon.
Thank you kindly for providing us with feedback on your new refrigerator. We are terribly sorry to hear that your unit arrived unable to function. This is certainly not the experience we want for you.
We strongly recommend the use of genuine water filters that are certified to NSF/ANSI Drinking Water Treatment standards. GE Appliances stands behind decades of water quality testing and expertise in the development of the most sophisticated technology to eliminate harmful contaminants in your family’s drinking water.
It's truly a pleasure to have you choose GE Appliances to be a part of your home. We hope your new model last many years to come. -Haley@GEA
My husband has certain restrictions when purchasing a refrigerator; no water to the fridge at all. For a refrigerator with basic options, this fridge is great. It has deep door shelves. The height is perfect to fit under the overhead cabinet. The single door makes it not hit the wall beside. I love the door alarm. The digital display for the temperature is visible, and the temperature selection is a range that keeps everything cold, but doesn't freeze products into a block like my old fridge-freezer.