Customer reviews from geappliances.com
GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,134 Reviews)
Rating breakdown 1,134 reviews
5 Stars
688
4 Stars
267
3 Stars
72
2 Stars
46
1 Star
61
85%of customers recommend this product.
(
865 out of
1,012)
Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
1
Too noisy
on October 25, 2023
Posted by: Rareold112
from Wilkes barre pa
This refrigerator can be heard 2 rooms away. No need for such noise in this day and age.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, October 26, 2023
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that this refrigerator has not lived up to your expectations due to its noise level while in use. We definitely understand the importance of a new appliance operating as a low noise level. We will be sure to share this feedback with our product design teams, so they can make the necessary changes to this model to improve the consumer experience.
We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 22, 2023
Posted by: Jazjezzjozz
from VA
Love this!!! It's just perfect for us. We didn't use the ice machine since we don't have a hookup. But everything is perfect.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great access
on October 19, 2023
Posted by: AT1234
from Lee NH
Much more convenient to get things in and out along with the chest style freezer. Ice maker has a nice large capacity
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
There is an almost constant high pitch noisy.
on October 13, 2023
Posted by: James5703
from ma
It is a great refig except the almost constant high pitched noise.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Devin, GE Appliances, October 13, 2023
Hi there,
Thank you for taking the time to provide a review on your GE Appliances bottom-freezer refrigerator. We are happy to hear that you are happy with the cooling capabilities and storage space this refrigerator offers, however, we are sorry to hear that you are experiencing a high pitched noise. We recommend reviewing the article at the link below for all the normal noises and sounds that can be heard from your refrigerator:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.98342751.1914831135.1696857644-1100713441.1674245189
If this does not appear to be a "normal" noise, we recommend scheduling an appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Appliances bottom-freezer refrigerator. We are happy to hear that you are happy with the cooling capabilities and storage space this refrigerator offers, however, we are sorry to hear that you are experiencing a high pitched noise. We recommend reviewing the article at the link below for all the normal noises and sounds that can be heard from your refrigerator:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.98342751.1914831135.1696857644-1100713441.1674245189
If this does not appear to be a "normal" noise, we recommend scheduling an appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy
on October 8, 2023
Posted by: KMadlen
from Tn
Noisy. High pitch whirring continuous while cooling. Wakes me up at night even with doors closed. Wish I could have heard it before purchase.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GE Appliances, October 9, 2023
Oh no...
We're so very sorry to hear your new refrigerator is interrupting your sleep. This is certainly not the experience we want for you and we'd like to help.
The normal operating of your unit will create some sounds and noises. This is normal. It can also create sounds and noises that aren't. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel the unit is making unusual sounds according to the information above, service may be needed. Please take full advantage of your warranty and schedule a service appointment. You can schedule with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. We're here when you need us. - Tierra@GEAppliances
We're so very sorry to hear your new refrigerator is interrupting your sleep. This is certainly not the experience we want for you and we'd like to help.
The normal operating of your unit will create some sounds and noises. This is normal. It can also create sounds and noises that aren't. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel the unit is making unusual sounds according to the information above, service may be needed. Please take full advantage of your warranty and schedule a service appointment. You can schedule with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. We're here when you need us. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 6, 2023
Posted by: Phelpsie
from Syracuse, NY
Love all the ways I can adjust the shelves. The lighting is much better than my older GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
WASTE OF MONEY
on October 2, 2023
Posted by: STEVES1959
WASTE OF MONEY, FREEZER KEEPS FROSTING UP CAUSING THE FAN BLADE TO HIT ICE FORMING ON THE COILS. BESIDES THAT ITS JUST PLAIN LOUD WHEN OPPERATING LIKE IT SHOULD.
Response from geappliances.comBy MichaelBatGEA, GEAppliances, October 3, 2023
Hello,
We’re so sorry to hear that you’ve been having issues with frost forming in your freezer. We know how important frozen food storage is, and we understand being upset to find frost forming inside. We want to help. We recommend taking a look at the article below for some things you can check yourself.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
We’re so sorry to hear that you’ve been having issues with frost forming in your freezer. We know how important frozen food storage is, and we understand being upset to find frost forming inside. We want to help. We recommend taking a look at the article below for some things you can check yourself.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
It Has That New Refrigerator Smell!
on September 30, 2023
Posted by: Bucknbuck
from Silver Springs, FL
This refrigerator seems to have more room than the same size previous unit that had French doors, which is a bonus. The sliding under-shelf storage is useful and allows for more variable storage and stacking options. Love the automatic ice maker.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com