Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,127 Reviews)
Rating breakdown 1,127 reviews
5 Stars
688
4 Stars
265
3 Stars
72
2 Stars
45
1 Star
57
86%of customers recommend this product.
(
865 out of
1,010)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
3
Nice looking fridge
on January 7, 2021
Posted by: Poppyman
from Plymouth wi.
Nice refrigerator but the energy star compressor is very noisy and annoying. Plus the door never shuts unless you push it closed.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 8, 2021
Hi Tubeneck - Thanks for choosing to do business with us! We're so glad to hear you are happy with the appearance of your new refrigerator. The new high efficiency compressor may run faster and longer than your previous older model and you may hear a high-pitched hum or pulsating sound while it is operating which is normal. The door does not close on it's own and will need to be pushed closed on a bottom freezer model.
Depending on the placement of the refrigerator in your kitchen, you may want to place a piece of rubber backed carpet beneath the refrigerator to help reduce the sounds. We hope this helps. Best wishes! - Sharon@GEA
Depending on the placement of the refrigerator in your kitchen, you may want to place a piece of rubber backed carpet beneath the refrigerator to help reduce the sounds. We hope this helps. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Noise
on January 19, 2021
Posted by: Donna0099
from Albany, Oregon
This refrigerator is making a noise that sounds like it is sending Morse Code. I plan to have it looked at. Also the freezer clunks when you close it. I do like the storage room it provides
Features
4
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 22, 2021
Hi Donna0099 - Thank you for choosing GE Appliances! We're glad to hear you like the storage space inside your new refrigerator. Please take a look at page 38 in your manual for operating sounds to determine if what you are hearing is normal:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
If warranty repair is needed, you can schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for making GE Appliances a part of your home! - Sharon@GEA
If warranty repair is needed, you can schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Spacious
on January 20, 2021
Posted by: Micki78
from Belgrade
Love having the refrigerator at my level.
The thing I don’t like is the refrigerator isn’t as cold as I’d like it, I like milk cold.
The thing I don’t like is the refrigerator isn’t as cold as I’d like it, I like milk cold.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, March 9, 2021
Hello Micki78! Thanks for taking the time to write your review and for choosing GE Appliances. We love to hear that this unit is spacious and at your level.
We're sorry that it is not as cold as you'd like. We see how this can be frustrating since you like your milk cold. You can find instructions on how to change the temperature on your refrigerator on page 7 of the Use and Care manual online at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
We hope this helps.
Emily@GEA
We're sorry that it is not as cold as you'd like. We see how this can be frustrating since you like your milk cold. You can find instructions on how to change the temperature on your refrigerator on page 7 of the Use and Care manual online at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
We hope this helps.
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Door has a bad tendency to want to stay open
on February 3, 2021
Posted by: minihoe
from Oregon
Refrigerator has a tendency to "bounce" back open unless you physically push the door until it is shut.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, February 10, 2021
Hi there, thanks for taking the time to contact us. Your feedback is greatly appreciated and will help us make improvements down the road. We're wishing wishing you the best and want you to know that we're happy to have you in our GE Appliances family. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the bottom freezer!
on February 4, 2021
Posted by: Kitkat224
from New Jersey
Love everything about this refrigerator....roomy on the top and bottom freezer. Only thing I don't love is that it makes a humming noise!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Very disappointed
on February 22, 2021
Posted by: No room
from Sycamore, il.
The door is constantly not closing. It has been adjusted to as far as it can go and still doesn't always shut-- very annoying. Also freezer size is very disappointing. Thank goodness I have seperate freezer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 23, 2021
Hi! Thanks for sharing your concern and giving us a chance to help. We're sorry for any inconvenience you've experienced. Here are some great troubleshooting tips that may help with your door closing issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
We hope you find this helpful. If any more questions or concerns come up, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
We hope you find this helpful. If any more questions or concerns come up, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
The fan broke in 3 year
on February 24, 2021
Posted by: Emna
from New York
General always has a problem with the fans! The same thing happens with my stove!!! If youre going to buy this get a warranty for at least 5 years
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 2, 2021
Hello Emna. Thank you for providing a review of your refrigerator. We’re very sorry for any difficulty you've experienced with your refrigerator fan. Your feedback is invaluable and can be used to aid us in future product design. We will be sure and share your comments with our design team. Stay safe and healthy. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice looking and works well
on February 28, 2021
Posted by: mrspock
from Philadelphia, PA
This product looks handsome and appears to be well built. It runs quiet and is well thought out. The freezer on the bottom was the selling feature for us. Lights in both compartments, layout of drawers and door shelves are all positives. We do not have the ice-maker connected to a water source yet so I cannot comment on that. Ice-maker water filter is also new for us and appears to be a rather expensive item with short life and not entirely necessary. Display panel at the top of refrigerator is nice but not necessary. We are not in favor or complexity unless it comes with reliability. We lived 65 years without an ice-maker or display panel and survived. Time will tell the story on these.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com