Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,117 Reviews)
Rating breakdown 1,117 reviews
5 Stars
681
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
860 out of
1,004)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
2
Unhappy
on November 21, 2020
Posted by: Anonymous
from 01752
Parts break easily. I haven't had this refrigerator that long but so far the freezer handle broke off and the condiment shelf broke. We are only a family of three but the freezer can't hold what we need. The top freezer draw is always getting stuck on food underneath. I don't like this set up. Very small. Much smaller than my last refrig.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 21, 2020
Hello! Thanks for sharing your refrigerator experience. We are sorry to about the freezer handle and condiment shelf breaking and know this must be frustrating for you. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm.
We appreciate your feedback and look forward to hearing from you. - Sharon@GEA
We appreciate your feedback and look forward to hearing from you. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits our farmhouse
on December 4, 2020
Posted by: 27Jan
from Emmett Idaho
We are remodeling an old farmhouse and space is limited. Our GE refrigerator not only looks great but fits perfectly. I’d give a 5 star rating but I wish it had more freezer space, and for some reason our refrigerator door needs an extra good push to get it to close.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on December 15, 2020
Posted by: Trs46
from Freedom pa
Noisy. When unit received temperatures were off. As it turned out. Freezer temperature part needed adjusting. Still, there is continual humm
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good fridge | Small freezer
on December 16, 2020
Posted by: kittenneck
from LA, CA
Good fridge | Small freezer
Good fridge | Small freezer
Good fridge | Small freezer
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on December 29, 2020
Posted by: Dunkin100
from Bellport NY
The fridge is making a low humming noise. It seems to be in the back near the freezer
Features
4
Performance
1
Quality
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 30, 2020
Hi Dunkin100 - Thanks for choosing GE Appliances! Our refrigerators continue to be manufactured with as quiet an operation as possible. When the surrounding noise is low, you may hear a high-pitched hum or pulsating sound while it is operating which is normal and comes from the high efficiency compressor.
Please take a look at page 38 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
We hope this is useful information. - Sharon@GEA
Please take a look at page 38 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
We hope this is useful information. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Missing the bells and whistles
on January 6, 2021
Posted by: CMLI99
from Babylon NY
We like the fridge overall as it holds a lot for only a 30” compared to our previous one. However I’m disappointed that GE does not provide internal water dispenser for 30” and also has no butter tray on the door which we have been used to for many years.
I also find the motor is a bit loud for a brand new fridge.
I also find the motor is a bit loud for a brand new fridge.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking fridge
on January 7, 2021
Posted by: Poppyman
from Plymouth wi.
Nice refrigerator but the energy star compressor is very noisy and annoying. Plus the door never shuts unless you push it closed.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 8, 2021
Hi Tubeneck - Thanks for choosing to do business with us! We're so glad to hear you are happy with the appearance of your new refrigerator. The new high efficiency compressor may run faster and longer than your previous older model and you may hear a high-pitched hum or pulsating sound while it is operating which is normal. The door does not close on it's own and will need to be pushed closed on a bottom freezer model.
Depending on the placement of the refrigerator in your kitchen, you may want to place a piece of rubber backed carpet beneath the refrigerator to help reduce the sounds. We hope this helps. Best wishes! - Sharon@GEA
Depending on the placement of the refrigerator in your kitchen, you may want to place a piece of rubber backed carpet beneath the refrigerator to help reduce the sounds. We hope this helps. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Noise
on January 19, 2021
Posted by: Donna0099
from Albany, Oregon
This refrigerator is making a noise that sounds like it is sending Morse Code. I plan to have it looked at. Also the freezer clunks when you close it. I do like the storage room it provides
Features
4
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 22, 2021
Hi Donna0099 - Thank you for choosing GE Appliances! We're glad to hear you like the storage space inside your new refrigerator. Please take a look at page 38 in your manual for operating sounds to determine if what you are hearing is normal:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
If warranty repair is needed, you can schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for making GE Appliances a part of your home! - Sharon@GEA
If warranty repair is needed, you can schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com