Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
4
Very good product!
on January 13, 2024
Posted by: Pkennedy
from Castleton, NY
Great refrigerator. Lots of space and it works very well. We love the ice maker. The ice is made much quicker than I expected. I would have liked more room in the freezer, but I’ll sacrifice the space for the ice maker. Overall, very good product.
My LG refrigerator stop working & I was forced to make a quick decision. This refrigerator has much more room inside than I originally thought when I purchased it.
Glass on one of the Shelves broke within the first 24 hours of delivery in small tiny pieces! Everything I had on the fridge below the shelves had to be thrown away!! And no, it didn’t have too much weight on the shelve… The shelve only had milk, butter and some cheese! I’d the shelve can’t hold that much something is very wrong!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, January 18, 2024
Hi there - We’re so sorry that your difficulties with your refrigerator shelf. We would like to assist you with this and gather some further information from you to determine how we can best assist. An agent will be reaching out to you via email. Please respond at your earliest convenience, as we are looking forward to connecting with you. Take care. Lauren@GEAppliances
I almost didn’t get this refrigerator because a lot of reviews were saying it was noisy but I’m so happy I didn’t because it is very quiet. We love the additional space it gives us and the built in ice maker. It is a beautiful addition to our kitchen.
We have had issues with the ice machine. We have checked all the connections and still no ice. There is no additional information in the instructions other than on/off. We have had others look at it and cannot figure it out either.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Zahira, GE_Appliances, January 10, 2024
Hello There! Thank you so much for reaching out to us here at GE Appliances. We are so sorry that you have been experiencing issues with the ice maker. We have included a helpful troubleshooting article at the link below:
If you are still experiencing issues after the troubleshooting steps, we recommend scheduling service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or scheduling online at the link below:
I just got it today so my rating may change but at the moment, I'm not impressed. The door doesn't swing shut, it has to be pushed to close. The LED readout that displays the fridge temp isn't working. The freezer drawer is very clunky and noisy to open and close, it feels very cheap.
Response from geappliances.comBy Kacie, GE_Appliances, January 15, 2024
Hello there - We sincerely apologize for the issues you've encountered with your new refrigerator, and we appreciate your feedback. It's disheartening to hear about the door, LED display, and freezer drawer concerns. To address the door not swinging shut easily, please ensure that the unit is slightly tilted back, as this can facilitate smoother closure. Additionally, we recommend taking advantage of your one-year warranty for the other issues by calling our GE Appliances Consumer Service at 1-800-432-2737. Our team is here to assist you and address these concerns promptly. We value your input and thank you for choosing GE Appliances. If you have any further questions or issues, please don't hesitate to reach out. -Kacie@GEAppliances