Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,117 Reviews)
Rating breakdown 1,117 reviews
5 Stars
681
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
860 out of
1,004)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
Best refrigerator
on November 29, 2024
Posted by: Gypsilver
I love my new fridge my old GE fridge was freezer on the top and the refrigerator part on the bottom, which was very difficult to get the things on the bottom shelf everything that was all tucked in in the back very difficult made it difficult for my husband too so when it was time to buy a new one because the old fridge leaked we chose the bottom freezer type, which is so nice. Everything is up on the top. The shelves on the door fit everything I can take things in and out of the fridge so easily I just love it. Thank you.
Written by a customer while visiting geappliances.com
Customer Rating
2
GE High Pitch Whine
on December 3, 2024
Posted by: gelemon
from colorado
Until the whine coming from the freezer is fixed I can’t rate this unit any higher. Ear plugs don't help due to the pitch of the whine which requires I leave the room and go upstairs or outside. The control box located on top of the unit vs. inside doesn’t allow me to open the cupboards above. This feature would be better moved inside so when measurements are taken they will be accurate. Parts have been ordered and I’m hoping it will correct the problem. My work-arouond behavior to accommodate the whine is not sustainable.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kacie, GE_Appliances, December 18, 2024
We appreciate you bringing this to our attention. We understand your concern with the whining sound your refrigerator is making. Thank you for taking advantage of your one-year warranty with us. We know once our technicians get it repaired, this refrigerator will make a wonderful addition to your home!
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on December 8, 2024
Posted by: Nia922
from North Carolina
First and foremost g was my preferred appliance of all other dealers. I wanted a refrigerator top and freezer bottom due to the space that I thought I was going to be able to gain from having the freezer on the bottom. Plus I didn't like the fact of bending over anymore. This particular model although is very durable I have had it for the past 4 years and it has been pretty good so far. The I had I have had to replace the drawers the refrigerator door compartments as they easily snap. But thank God there is a replacement that can be had and I have been doing so even though I didn't particularly care to.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Seems loud but everything else is good
on December 17, 2024
Posted by: Lucky410
I like everything about it except 1 thing. It seems loud when unit is running. When you can find it on sale it’s a good deal
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor choice!
on December 21, 2024
Posted by: slw27
from MO
This refrigerator was purchased 11/2022. The compressor has gone out on it (during the holidays) and for the price to replace it - I might as well purchase a whole new refrigerator. Of course, it is outside of it's one year warranty. Clearly made a poor decision when I decided to move from the Maytag/Kenmore version to GE. Will be reaching out to customer service when they are available to see if they want to assist with the purchase of new fridge before I go back to their competitors. So DISAPPOINTED!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, January 8, 2025
We'd like to help out with your refrigerator needing to be repaired. We do see that you got in touch with our support team for assistance. Thank you for working with us.
Written by a customer while visiting geappliances.com
Customer Rating
4
For Small Size, Holds a lot of food.
on December 30, 2024
Posted by: tera9
from Thayne, WY
The refrigerator is exactly the color, size and style I wanted. I like the bottom freezer. The refridgerator and freezer actually hold more than my old larger side by side. I didn't give it 5 stars because at times, the condenser is noisier than my old refridgerator.
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy GE Appliances, January 14, 2025
Thank you for taking the time to leave your review and choosing GE Appliances for your purchase. We are happy to hear you are pleased with the design features and the space that your new refrigerator unit provides. It's sure to accommodate all your food items big and small!
In regard to the noise, there will be some noise that will come from the unit. We do suggest though to review the normal sounds in the use and care guide that we can link here for you. (Page 43) https://products-salsify.geappliances.com/image/upload/s--Q72uCF5u--/cbe5f94a2d634cb39e3136f26748efde014e7f60.pdf?_ga=2.127302409.545865569.1736778837-359859399.1727890412
If you are hearing more of a concerning noise that you take advantage of your warranty by calling our service team at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed or at the link- https://www.geappliances.com/ge/service-and-support/service.htm for an appointment.
In regard to the noise, there will be some noise that will come from the unit. We do suggest though to review the normal sounds in the use and care guide that we can link here for you. (Page 43) https://products-salsify.geappliances.com/image/upload/s--Q72uCF5u--/cbe5f94a2d634cb39e3136f26748efde014e7f60.pdf?_ga=2.127302409.545865569.1736778837-359859399.1727890412
If you are hearing more of a concerning noise that you take advantage of your warranty by calling our service team at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed or at the link- https://www.geappliances.com/ge/service-and-support/service.htm for an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the additional third rack in the dishwasher
on January 3, 2025
Posted by: Kiltie25
from Richmond, VA
GE has excellent products. My new GE microwave, refrigerator and dishwasher were just installed today. They look great in my kitchen, along with my GE oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on January 9, 2025
Posted by: Vikandjon
from New York
Hoping for years of service. Appreciate the design with bottom freezer.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com