Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,117 Reviews)
Rating breakdown 1,117 reviews
5 Stars
681
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
860 out of
1,004)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
Great
on June 5, 2024
Posted by: Ontario place
from Chicago
Great size
Fits condo space. Great lighting quiet
Fits condo space. Great lighting quiet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Don’t buy
on June 5, 2024
Posted by: Execkel
from Washington state
Very very loud. Freezer drawer is difficult to get and squeaks when pulling out drawer
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Michael, GE_Appliances, June 6, 2024
We hate to hear that your new refrigerator is much louder than expected, and that you’ve had issues with the freezer drawer squeaking. We want to help. We recommend taking a look at the articles below for information on some of the sounds your refrigerator can make during operation, both normal and abnormal.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We also suggest this next article for what you can do to help quiet squeaking drawers.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837
If none of that helps, or if you believe the sounds you’re hearing are much louder than can be considered normal, service would be required. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We also suggest this next article for what you can do to help quiet squeaking drawers.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837
If none of that helps, or if you believe the sounds you’re hearing are much louder than can be considered normal, service would be required. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator so far!
on June 6, 2024
Posted by: Weeble60
from Ohio
I've had the fridge for two days and so far, so good! Lots of room in the refrigerator portion, much more than my last fridge, which was 24 years old. I can't find a single problem with this fridge, even though a lot of people online have complained about it being noisy. I have normal hearing and I don't think this fridge is noisy at all. Yes, when it cycles on you can hear it do so, but its not loud by any stretch of the imagination, and only lasts a few minutes at that. My house is probably quieter than most as I live alone and don't have a TV, so there is no ambient background noise always playing. My house is truly silent most of the time. Even in that quiet atmosphere, this fridge isn't loud at all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great.
on June 8, 2024
Posted by: JoeSandy
from IL
Appliance works great but a few things are a little annoying. First is the load humming noise when it’s running. Over time we have gradually become accustomed to it though. Second, it seems when you shut the bottom freezer drawer a little too quickly it pops the upper door open a little which then sets off the alarm.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good refrigerator
on June 12, 2024
Posted by: Captain Tobias
from Buffalo, NY
Size of the refrigerator is perfect for us, the refrigerator works great, shelves and drawers convenient. Only gave 3 stars due to the loudness of the unit and the fact that the freezer froze over with ice/frost twice now where we had to empty the freezer and wipe it all down.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Michael, GE_Appliances, June 13, 2024
While we’re glad that you’ve been enjoying the space and storage options of your new refrigerator, we hate to hear that you’ve had issues with unexpected sounds and with the freezer frosting over. We want to help. We recommend taking a look at the article linked below for tips on what to do when your freezer is frosting up.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
We also suggest perusing these next two links for information on various noises you’ll hear from your refrigerator, both normal and abnormal.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of the above information helps, we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
We also suggest perusing these next two links for information on various noises you’ll hear from your refrigerator, both normal and abnormal.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of the above information helps, we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks and Functions Well
on June 19, 2024
Posted by: Dingram
from Olney, Maryland
Perfectly matched the slate color of our other GE appliances (Microwave, Range, Dishwasher). This was our first Bottom-Freezer and love it - especially since we don't have to slide the Golden Retriever out of the way every time we want to open the refrigerator door ! It seems very efficient as we continue to bump up the temperature one degree every few days to prevent items from freezing. The only issue we are having is that the compressor sounds like it is working too hard when it is engaged - with high and low tones reverberating continuously. Not bad - but noticeably different from our 15yo GE top freezer unit.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE FRIDGE, BOTTOM FREEZER
on June 20, 2024
Posted by: EricW4
from Des Moines, IS
Amazing big fridge and freezer. Kids love the ice maker.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good replacement.
on July 2, 2024
Posted by: Babs2024
Mostly satisfied. I wish it had a lower slide out small door for shorter items.
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Michael, GE_Appliances, July 5, 2024
We’re glad you’ve been mostly satisfied with your new refrigerator, but we’re constantly working to make our appliances better. We’ll be sure to forward your feedback about the lower slide-out door for shorter items to our design team so we can continue to revamp and revise our products.
Written by a customer while visiting geappliances.com