Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,127 Reviews)
Open Ratings Snapshot
Rating breakdown 1,127 reviews
5 Stars
688
4 Stars
265
3 Stars
72
2 Stars
45
1 Star
57
86%of customers recommend this product. 
(
865 out of 1,010
)
Best Buy Privacy Policy
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5 out of 5
5
Looks great
on May 31, 2024
Posted by: jmdw
Love the room I have in this refrigerator!
I love the stainless steel finish! Doesn't show fingerprints.
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Quality Appliance
on June 2, 2024
Posted by: Annylu
from Oregon
A quality appliance, great looks, lots of room to organize everything.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
idgara
on June 2, 2024
Posted by: idgara
it's kinda big, but like having the room in it. like the freezer on bottom a lot.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great
on June 5, 2024
Posted by: Ontario place
from Chicago
Great size
Fits condo space. Great lighting quiet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Don’t buy
on June 5, 2024
Posted by: Execkel
from Washington state
Very very loud. Freezer drawer is difficult to get and squeaks when pulling out drawer
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy MichaelGE_AppliancesJune 6, 2024
We hate to hear that your new refrigerator is much louder than expected, and that you’ve had issues with the freezer drawer squeaking. We want to help. We recommend taking a look at the articles below for information on some of the sounds your refrigerator can make during operation, both normal and abnormal.

Normal:

https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901

Abnormal:

https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473

We also suggest this next article for what you can do to help quiet squeaking drawers.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837

If none of that helps, or if you believe the sounds you’re hearing are much louder than can be considered normal, service would be required. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great refrigerator so far!
on June 6, 2024
Posted by: Weeble60
from Ohio
I've had the fridge for two days and so far, so good! Lots of room in the refrigerator portion, much more than my last fridge, which was 24 years old. I can't find a single problem with this fridge, even though a lot of people online have complained about it being noisy. I have normal hearing and I don't think this fridge is noisy at all. Yes, when it cycles on you can hear it do so, but its not loud by any stretch of the imagination, and only lasts a few minutes at that. My house is probably quieter than most as I live alone and don't have a TV, so there is no ambient background noise always playing. My house is truly silent most of the time. Even in that quiet atmosphere, this fridge isn't loud at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Works great.
on June 8, 2024
Posted by: JoeSandy
from IL
Appliance works great but a few things are a little annoying. First is the load humming noise when it’s running. Over time we have gradually become accustomed to it though. Second, it seems when you shut the bottom freezer drawer a little too quickly it pops the upper door open a little which then sets off the alarm.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Good refrigerator
on June 12, 2024
Posted by: Captain Tobias
from Buffalo, NY
Size of the refrigerator is perfect for us, the refrigerator works great, shelves and drawers convenient. Only gave 3 stars due to the loudness of the unit and the fact that the freezer froze over with ice/frost twice now where we had to empty the freezer and wipe it all down.
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
4 out of 5
4
Response from geappliances.comBy MichaelGE_AppliancesJune 13, 2024
While we’re glad that you’ve been enjoying the space and storage options of your new refrigerator, we hate to hear that you’ve had issues with unexpected sounds and with the freezer frosting over. We want to help. We recommend taking a look at the article linked below for tips on what to do when your freezer is frosting up.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286

We also suggest perusing these next two links for information on various noises you’ll hear from your refrigerator, both normal and abnormal.

Normal:

https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901

Abnormal:

https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473

If none of the above information helps, we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
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