Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,117 Reviews)
Rating breakdown 1,117 reviews
5 Stars
681
4 Stars
264
3 Stars
71
2 Stars
44
1 Star
57
86%of customers recommend this product.
(
860 out of
1,004)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
Excellent features!
on December 17, 2023
Posted by: ZR2000
from Missoula, MT
I’m glad to have purchased my new refrigerator. I’ve been waiting for it for a long time after moving into my new house. It works very well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Large space, convenient access
on December 20, 2023
Posted by: Robertrease1
from Michigan
I love this refrigerator! I received it as a Christmas gift from my children/grandchildren and I couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Just what I wanter!
on December 21, 2023
Posted by: HappyNewYear24
from Georgia
White General Electric bottom freezer refridgreator
Not knowing where to comment on the issue we had after the delivery men left......we were unable to move the fridge AND unable to unscrew the feet to allow the freedom of movement for centering the fridge in the space it was in. I went to the store the next morning & the fellow(I don't remember his name :-( )-- in appliances that morning( 11/19) was able to suggest we use a 'lever'(broom handle)to raise the side up to be able to access the feet on both sides, one at a time. It worked!!!!!
Written by a customer while visiting geappliances.com
Customer Rating
3
Icemaker is not working properly. It’s leaking
on December 21, 2023
Posted by: Bjf77
Icemaker is not working properly. It’s leaking into the ice pan. Just got the refrigerator yesterday.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 4, 2024
Oh no! We are so sorry to hear that your icemaker is not operating as designed and water is leaking into the ice pan freezing over. This is definitely not normal, and we recommend scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved. . You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Very spacious.
on December 21, 2023
Posted by: Gerldine
from Buffalo, New York
I love the space and lighting. I am legally blind and this refrigerator has great lighting and a lot of space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Stainless, very good lighting inside, great roomy
on December 28, 2023
Posted by: tarrie
Only had room for 30 in fridge, but had extra depth. This fridge fill that space exactly.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great lighting,spacious, draw freezer
on December 28, 2023
Posted by: tarrie
Perfect size for the space we had. Only one we could find for height, width ,and depth. So happy with it
Written by a customer while visiting geappliances.com
Customer Rating
2
So far, NOT impressive on a number of fronts.
on January 2, 2024
Posted by: elayne1
I just got it today so my rating may change but at the moment, I'm not impressed.
The door doesn't swing shut, it has to be pushed to close.
The LED readout that displays the fridge temp isn't working.
The freezer drawer is very clunky and noisy to open and close, it feels very cheap.
The door doesn't swing shut, it has to be pushed to close.
The LED readout that displays the fridge temp isn't working.
The freezer drawer is very clunky and noisy to open and close, it feels very cheap.
Response from geappliances.comBy Kacie, GE_Appliances, January 15, 2024
Hello there - We sincerely apologize for the issues you've encountered with your new refrigerator, and we appreciate your feedback. It's disheartening to hear about the door, LED display, and freezer drawer concerns. To address the door not swinging shut easily, please ensure that the unit is slightly tilted back, as this can facilitate smoother closure. Additionally, we recommend taking advantage of your one-year warranty for the other issues by calling our GE Appliances Consumer Service at 1-800-432-2737. Our team is here to assist you and address these concerns promptly. We value your input and thank you for choosing GE Appliances. If you have any further questions or issues, please don't hesitate to reach out. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com