Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.3
(1,127 Reviews)
Rating breakdown 1,127 reviews
5 Stars
688
4 Stars
265
3 Stars
72
2 Stars
45
1 Star
57
86%of customers recommend this product.
(
865 out of
1,010)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
Small S[ace Refrigerator
on March 24, 2022
Posted by: Hoot Owl
from Fort Myers, FL
We needed a smaller refrigerator to fit in our galley kitchen. The preexisting space dictated the size. In order to keep the space light and open, we opted for white to match the other appliances. Efficient , nice icemaker and sufficient space for our needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy thus far
on March 25, 2022
Posted by: GrmaCJ
from Wichita, KS
I purchased this refrigerator as part of a group of GE Profile appliances when remodeling my kitchen. Overall, I love everything about it. The only thing that could be called a problem is that you can hear the compressor cycling to maintain a constant temperature. I have hearing aids, so this may enhance that a little.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
nice features
on March 26, 2022
Posted by: RYP Dotson
from Conyers Ga.
the freezer had frost all over it when I came home one day I had no ideal what cause it. I do not like keeping the ice maker on because it makes noises and I can hear water dripping. very annoying.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator purchase
on March 27, 2022
Posted by: Lee1948
from Simpsonville SC
This is the loudest refrigerator I’ve ever owned. It is challenging to get into the freezer with having to push the ice back into place to get to the freezer basket.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, March 30, 2022
Hi there, we're so sorry to learn your refrigerator is running louder than expected and that you're having a hard time getting into the freezer basket. We know this would be a hassle for you and we're happy to help.
First, we want to let you know we're always looking for ways we can improve so your honest feedback will be valuable to us. Next, if your ice is clumping we suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554&_ga=2.25756413.1143851936.1648644970-1233938546.1597758556
We're always on social media if you need anything else and we're wishing you the very best.
Guy@GEA
First, we want to let you know we're always looking for ways we can improve so your honest feedback will be valuable to us. Next, if your ice is clumping we suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554&_ga=2.25756413.1143851936.1648644970-1233938546.1597758556
We're always on social media if you need anything else and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy fridge
on March 29, 2022
Posted by: MissWitt
from Sioux Falls, SD
Love this model so far. The upper refrigerator has a ton of room. It runs quietly, even the ice maker.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Large and effecient
on March 29, 2022
Posted by: ifallsdadams
from northern Minnesota
Enjoying our new fridge. Wish the fridge door closed on its own instead of only closing to about 4 inches from closed.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Hugely annoying pulsing sound when running!
on March 30, 2022
Posted by: AnnoyedinNC
from Swannanoa NC
With all of the recent advancements in technology in the last few decades, I cannot believe that the regular, pulsing tone generated by this refrigerator's motor is 'normal' or even 'necessary', but that's what the manual says under the Troubleshooting guide. I swear if it hadn't cost so much, I'd pitch it and buy the brand I used to have At least I know they are quiet. Also, it feels very flimsy on the inside.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, April 1, 2022
Hi there, we're so sorry to hear your refrigerator is running louder than expected and that you're finding it to be flimsy on the inside. We pride ourselves on quality so that's definitely not what we want to hear.
In regard to the sound, you might like to know that modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation. Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly.
In addition, we're happy to share your comments with our product team so they can weigh potential improvements we can be making. We're wishing you the best and we're glad to have you in our GEA family.
Guy@GEA
In regard to the sound, you might like to know that modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation. Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly.
In addition, we're happy to share your comments with our product team so they can weigh potential improvements we can be making. We're wishing you the best and we're glad to have you in our GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on April 2, 2022
Posted by: JaneC72
from Rockford, IL
We love our new fridge! It is so much better than our old 24 year old one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com