Customer reviews from geappliances.com
GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Average customer rating
4.1
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
107
4 Stars
40
3 Stars
23
2 Stars
8
1 Star
14
74%of customers recommend this product.
(
103 out of
139)
Customer Reviews for GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Customer Rating
5
Quiet Efficiency!
on January 26, 2022
Posted by: NaIl01
from Leander Texas
We are very pleased with the efficiency, the functionality, and the quietness of our GE dishwasher. Highly recommend it
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
the cycles are long
on January 28, 2022
Posted by: Nanjay
from littleton CO
I feel that the cycles are too long. The shortest cycle does not include drying. In this day of trying to save electricity, this seem silly to run your dishwasher 2 or more hours to get it clean and dry. The short cycle does clean it fine.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 3, 2022
Hi there - Congratulations on your new purchase! While we're pleased to see you enjoy the features and quality of this model, we're sorry to hear you do not like how long a cycle takes. We can definitely understand how frustrating this can be and we apologize for this matter. We aim to provide the best performance possible.
Soil level can also determine each cycle length. The turbidity sensor senses how much soil is on the dishes. Heavy soiled dish loads will add more time to the cycle. This is normal function. We suggest to always rinse the dishes before placing in dishwasher.
Also, each option used for cleaning determines cycle time. You may check out pages 5 & 6 of your owner's manual to learn more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=
We hope you find this information insightful. We're confident you will enjoy this new addition to your home moving forward! If you have any questions or concerns we are here to help. -Shayla@GEA
Soil level can also determine each cycle length. The turbidity sensor senses how much soil is on the dishes. Heavy soiled dish loads will add more time to the cycle. This is normal function. We suggest to always rinse the dishes before placing in dishwasher.
Also, each option used for cleaning determines cycle time. You may check out pages 5 & 6 of your owner's manual to learn more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=
We hope you find this information insightful. We're confident you will enjoy this new addition to your home moving forward! If you have any questions or concerns we are here to help. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use and setup
on February 3, 2022
Posted by: CJRE101
from Escondido
I recently upgraded our dishwasher to ease washing dishes and wow! This one is great!! Easy to setup, install , and use. You push three buttons, load it and close! Love the steaming feature and sanitizing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great appliance
on February 13, 2022
Posted by: naveen573
from Raleigh
Smart appliance and you can run either upper or lower rack or both. Could have been better in terms of racks as I have seen in other brands but it just does the job.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice quality
on February 24, 2022
Posted by: SheriLT123Beach
from Selbyville, DE
It's a quality dishwasher however there are some quirks I do not like. 1- The dishes come out wet even after using the high dry boost. 2- why is there a cycle that is just under 4 hours long?? 3- The touch pad is too sensitive.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
3rd dishwasher and still 2 month with broken one
on March 1, 2022
Posted by: vna01
from Sarasota
3 times ge dishwasher was replaced. Still does not work! Full of water after cycle. GARBAGE!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, March 4, 2022
Hello. Thank you for choosing GE Appliances for your home. We’re sorry to hear the water isn’t draining from your dishwasher and understand how frustrating this is. You may have a clog that is preventing the water from pumping out of the tub. Please check page 21 in your user manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.100827265.128166653.1646251363-623024268.1641822316 for additional information regarding this.
If you’re still needing assistance after going through these steps, please reach out to us to have a qualified technician service your unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
If you’re still needing assistance after going through these steps, please reach out to us to have a qualified technician service your unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher I ever owned
on March 16, 2022
Posted by: Kim Stud
from florida
I had this dishwasher for 3 weeks and when I first opened the door it made a horrible squeaking noise, then after 2 wash cycles there was rust on the door. I will never buy a GE dishwasher again
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 24, 2022
We're so sorry that your dishwasher door squeaked when you first opened it and that now, you're seeing rust on the door. This would be upsetting and we can understand your disappointment.
If the door squeaking continues, then we recommend scheduling service with a certified GE Appliances technician online at https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET.
Check out this helpful article for tips on how to remedy the issue with the rust on the dishwasher door: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552&_ga=2.145085748.1494324533.1647957913-1084580016.1645804717.
If you need anything else moving forward, please connect with us again. We're grateful to have you in our GE Appliances family and we hope to regain your trust in us in the future. All the best, Kelsey@GEA
If the door squeaking continues, then we recommend scheduling service with a certified GE Appliances technician online at https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET.
Check out this helpful article for tips on how to remedy the issue with the rust on the dishwasher door: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552&_ga=2.145085748.1494324533.1647957913-1084580016.1645804717.
If you need anything else moving forward, please connect with us again. We're grateful to have you in our GE Appliances family and we hope to regain your trust in us in the future. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features for sure!
on March 19, 2022
Posted by: jstodaro
from Clemmons, NY
I bought this for our new home here in NC, and my wife absolutely loves it!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com