Customer Reviews for GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Customer Rating
1
does not wash or dry well
on September 24, 2026
Posted by: Butski
It does not clean well it does not dry well and it has left my Glasses cloudy , And that is not from the soap. I have tried every Wash cycle and nothing seems to work. Not to mention Every cycle is at least two hours long some even four hours long And everything is still wet .
Response from geappliances.comBy Don, GE_Appliances, September 25, 2026
We'd like to assist with your dishwasher's cleaning and drying performance. It's extremely important to make sure the incoming water is set at a minimum of 120°F. Additionally, you'll want to ensure the dishware is being properly loaded to get the best cleaning results. Make sure that items do not protrude through the bottom of the rack or silverware basket, where they will block the rotation of the middle spray arm. This could result in poor washing performance. You can find instructions on loading and additional suggestions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452.
To ensure the best drying performance from your dishwasher, you'll need to make sure the dishes are loaded properly and are not touching. Additionally, you'll want to check the rinse aid dispenser and fill it if it is empty. Rinse aids prevent spots on glasses and promotes drying by causing water to sheet off of dishware and glassware. To prevent cloudiness on your glassware, you'll want to follow the tips in the section titled "Cloudiness on Glassware"on pg. 20 of the owner's manual, found here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. You can find additional suggestions to assist with the drying performance here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.
[This review was collected as part of a promotion.] It’s a bit louder than I would like. The dry cycle is a bit touchy, but once we dialed it in we have not had any problems. Overall it cleans really well.
[This review was collected as part of a promotion.] When I’m running a dish load through my dishwasher, I can’t hear any noises. It’s so quiet I forgot I turned it on. Best dishwasher I’ve ever had !!!!!!
[This review was collected as part of a promotion.] The dishwasher does a great job cleaning all types of dishes I place in it. I have been able to fill it over a few days and not constantly feel like I am having to run the machine. I do feel like there tends to be pooled water on some of the surfaces that are flat, almost like they are not able to get fully dried.
[This review was collected as part of a promotion.] It's a good dishwasher... The only thing I believe it could be better is the drying cycle. Sometimes, even after a long drying cycle, dishes aren't completely dry.
We love the interior layout of the product, especially the silverware holder, which separates the utensils from one another to prevent nesting and increase cleanliness. The steam cycle and drying was recently used when we were under a boil water advisory. We felt comfortable that our dinnerware was adequately sanitized. The only downsides we see are the remaining moisture in the tub after the cycle has been completed, along with the noise produced during the washing cycle. All in, I’d recommend the dishwasher.
[This review was collected as part of a promotion.] Dishwasher works great and quiet, we like the ability to connect it to WIFI and the size is appropriate for this condo.