Customer Reviews for GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Customer Rating
2
Not great
on August 1, 2025
Posted by: Jrandaz1
This came with our new build so I didn't choose it. It is very small on the inside, takes a long time even on quick cycle, and does not dry well even at highest dry setting. I bought the same kitchenaid dishwasher at my last two houses because it was so awesome. This one makes me miss that machine so much.
Response from geappliances.comBy Adrian, GE_Appliances, August 7, 2025
We are sorry to hear that this dishwasher has not lived up to your expectations due to the cycle time and capacity. Dishwasher cycle times will vary based on multiple factors such as cycle selected, detergent used, soil of dishes, and temperature of water. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the Dishwasher.
We have also provided some tips to help with drying here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Our dishwasher started leaking after the 2nd time we used it!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Diego, GE_Appliances, July 11, 2025
We are sorry to hear your experience; we would like to help you with your unit's leaking. this can be a result of using the wrong type or too much detergent can cause oversudsing. Suds can push water out of the tub causing a leak. Only detergent specifically designed for automatic dishwashers such should be used. you can find additional information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18910
We are going to reach out via email to gather additional information. Please respond at your earliest convenience.
The washer is good but the dishes rarely dry well. Lot of water still remaining on the dishes.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, May 15, 2025
We have provided some tips to help with the drying in this dishwasher at the link below. If these tips do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Does an excellent job of washing the dishes. All of the dishes are clean and completely dry at the end of the cycle. Great capacity.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, May 13, 2025
Dishwashing just became fun—for the very first time!
We're so glad you're enjoying these great features that not only make your life easier but save tons of time. One we love is choose your cycle—with options like heavy wash, normal wash, rinse, and a 1-hour cycle, you get outstanding performance and sparkling dishes every time, no matter the load size. Perfect for everything from a big post-dinner cleanup to quickly washing breakfast dishes before heading out the door.
We're confident you'll enjoy this dishwasher for many years to come!