Customer reviews from geappliances.com
GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Average customer rating
4.1
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
114
4 Stars
43
3 Stars
28
2 Stars
9
1 Star
16
73%of customers recommend this product.
(
107 out of
146)
Customer Reviews for GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Customer Rating
3
Rubber Seal Not Working Properly – Water Leak
on June 12, 2026
Posted by: NV4285
I recently purchased the GE® ENERGY STAR® Dishwasher (Model: GDT635HSRSS). While the cleaning performance is generally good, I have noticed an issue with the rubber door seal.
During the wash cycle, water droplets are leaking from the left side of the machine, which indicates that the seal is not fitted or functioning properly. This is concerning for a new appliance and affects overall reliability.
I expected better quality from GE and would appreciate support in resolving this issue, either through repair or replacement.
During the wash cycle, water droplets are leaking from the left side of the machine, which indicates that the seal is not fitted or functioning properly. This is concerning for a new appliance and affects overall reliability.
I expected better quality from GE and would appreciate support in resolving this issue, either through repair or replacement.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, June 17, 2026
We want to help you with your dishwasher leaking. We are going to reach out via email to gather more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Smell
on June 30, 2026
Posted by: 44Gail44
from Florida
We are having someone come out and look at it because it stinks inside. We have tried everything but the smell will not go away. Smells like something dead.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, July 1, 2026
Odors that are present inside the dishwasher are not considered normal. If you have tried running the dishwasher using detergent or a commercially packaged dishwasher cleaner and the odor remains, check the filters in your dishwasher as shown on page 18 of the Owner's Manual - https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. If the odor continues, check to be sure the drain hose on your dishwasher was installed properly. Water trapped in the drain hose may give off an unpleasant odor. For more information see page 3 of the Installation Instructions - https://images.salsify.com/image/upload/s--PcuHBDdc--/492ab846f22e21cede3855223e99daa9f4a22306.pdf. If needed, we're confident our service team can help. Make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site to schedule your appointment online: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com