I got this dishwasher through the builder when I purchased a new home. I feel this dishwasher has some issues, especially since the machine is NOT drying the vessels even after 3 hours of the cycle. Looking to upgrade to a different model but I am not sure how to do that since the builder brought the machine.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 17, 2022
Good day,
Thanks so much for taking the time to rate your dishwasher. We're truly sorry to hear that your dishwasher is not drying and understand how concerning that is. Please take a look at the troubleshooting article below for information.
For shopping questions, you can contact 1-800-430-1757 Monday-Friday: 8 a.m.-8 p.m. ET, Saturday: 8 a.m.-5 p.m. ET. If you have any questions, we're happy to answer. Hope this helps. Mike@GEA
We have always been a fan of GE products over the years and were pleasantly surprised to find out our new house is a total GE home. I would highly recommend GE to anyone who asks.
This dishwasher came with the house. It has nice size capacity and that's about it. It has too many gimmicks and not enough drying capability.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, July 29, 2022
Hello. We appreciate you leaving a review on this model. While we’re glad you like the capacity, we hate to hear you have an issue with the features offered and have had trouble with drying. We always want to provide a quality experience, and our team will be informed of your concerns for future review.
For the drying issue you’ve had, you may want to make sure the water temperature you’re using is at least 120 degrees F, and try using a rinse agent to assist with drying. Additional troubleshooting tips regarding drying are available in the manual on page 20; if you’d like to view that, it’s available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ .
We hope the information in the manual is helpful, but if you continue to have trouble our service department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other concerns or questions, we’re always glad to offer assistance. Best wishes! -Sarah@GEA