Customer reviews from geappliances.com
GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Average customer rating
4.1
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
121
4 Stars
48
3 Stars
28
2 Stars
10
1 Star
17
74%of customers recommend this product.
(
114 out of
154)
Customer Reviews for GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Customer Rating
5
Great dishwasher
on August 16, 2026
Posted by: Jib17
from TX
[This review was collected as part of a promotion.] I have two dishwashers and both perform really well in cleaning and sanitizing dishes. highly recommend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, August 26, 2026
We're happy to hear you love your dishwasher! We're pretty fond of this unit as well. Not only is it good at cleaning the dishes, this energy efficient machine has an AutoSense cycle that detects the soil level and amount of dishes, then automatically adjusts wash settings. And you can enjoy flexible loading with an adjustable upper rack. Easily move it up or down to fit bottles, large platters and other items as tall as 10.5"!
We hope you will enjoy it for many years to come!
We hope you will enjoy it for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on August 12, 2026
Posted by: Han2029
[This review was collected as part of a promotion.] Excellent appliance. Great features. Extremely happy with GE products.
Sparkling Clean Dishes
Sparkling Clean Dishes
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Magela, GE_Appliances, August 26, 2026
We also love how this dishwasher makes cleanup easier. The AutoSense cycle adjusts the wash based on the dishes and soil level. The Steam option helps loosen stuck-on food before the cycle starts, making it easier to get a thorough clean. With smart features and convenient wash options, it's a great addition to any kitchen.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 10, 2026
Posted by: DR29
from SC
[This review was collected as part of a promotion.] Large Capacity, Quiet Operation, Best for Drying, High-End Clean, Best Value.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn’t dry
on August 9, 2026
Posted by: Tee Wright
from Loganville GA
[This review was collected as part of a promotion.] Honestly I do not like this dishwasher
It consistently does not dry the dishes
I load and wash after dinner so the next morning the dishes should be dry instead they are wet
I use the cascade jet liquid as well but no luck.
It consistently does not dry the dishes
I load and wash after dinner so the next morning the dishes should be dry instead they are wet
I use the cascade jet liquid as well but no luck.
No, I would not recommend this to a friend.
Response from geappliances.comBy Don, GE_Appliances, August 12, 2026
We'd like to assist with your dishwasher's drying performance. It's extremely important that the water entering the dishwasher is between 120°F and 140°F to ensure the best drying results. Be sure to run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Additionally, we recommend using the Dry Boost option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to three times better drying compared to a heated dry option. You can find instructions on using Dry Boost on pg. 6 of the owner's manual, found here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. If the issue continues, you can find additional troubleshooting to improve the drying performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Written by a customer while visiting geappliances.com
Customer Rating
5
No complaints!
on July 28, 2026
Posted by: Nona_MD
[This review was collected as part of a promotion.] I like the features and it cleans well. It’s just two of us so it meets our needs.
Written by a customer while visiting geappliances.com
Customer Rating
4
Bottom sprayer loose
on July 28, 2026
Posted by: Tooele Dishwasher
Our dishwashers bottom sprayer is really loose. It knocks each time it stops soraying
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Smell
on June 30, 2026
Posted by: 44Gail44
from Florida
We are having someone come out and look at it because it stinks inside. We have tried everything but the smell will not go away. Smells like something dead.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, July 1, 2026
Odors that are present inside the dishwasher are not considered normal. If you have tried running the dishwasher using detergent or a commercially packaged dishwasher cleaner and the odor remains, check the filters in your dishwasher as shown on page 18 of the Owner's Manual - https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. If the odor continues, check to be sure the drain hose on your dishwasher was installed properly. Water trapped in the drain hose may give off an unpleasant odor. For more information see page 3 of the Installation Instructions - https://images.salsify.com/image/upload/s--PcuHBDdc--/492ab846f22e21cede3855223e99daa9f4a22306.pdf. If needed, we're confident our service team can help. Make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site to schedule your appointment online: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
Rubber Seal Not Working Properly – Water Leak
on June 12, 2026
Posted by: NV4285
I recently purchased the GE® ENERGY STAR® Dishwasher (Model: GDT635HSRSS). While the cleaning performance is generally good, I have noticed an issue with the rubber door seal.
During the wash cycle, water droplets are leaking from the left side of the machine, which indicates that the seal is not fitted or functioning properly. This is concerning for a new appliance and affects overall reliability.
I expected better quality from GE and would appreciate support in resolving this issue, either through repair or replacement.
During the wash cycle, water droplets are leaking from the left side of the machine, which indicates that the seal is not fitted or functioning properly. This is concerning for a new appliance and affects overall reliability.
I expected better quality from GE and would appreciate support in resolving this issue, either through repair or replacement.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, June 17, 2026
We want to help you with your dishwasher leaking. We are going to reach out via email to gather more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com