Customer Reviews for GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Customer Rating
5
Nice and Quiet
on November 21, 2022
Posted by: Ontis4u
from Conroe, TX
It has great capacity and it runs quietly so you can barely tell it’s running which is an awesome feature performance since our house is open concept. My dishes and glassware come out sparkling clean with no spots. Make sure to follow the directions and use a good rinse agent, this will aid in complete drying. Very satisfied!
Yeah for the price it looks good but it feels a little "cheaply" made. It's for a second home so we haven't ran it much but seems to work fine. I must say it seems to already be stained a bit in the front. I've had a stainless steel GE dishwasher for 6 years and it never had these spots appear on the front.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 15, 2022
Hello - while we're happy to see that you rated this unit perfect on features and performance, we're very sorry to hear that the dishwasher hasn't met your expectations when it comes to design and quality. We value this feedback, and please know we will share these thoughts with our product and design teams for future design consideration.
We recommend referring to the following article to learn more about cleaning stainless steel to try and resolve your concern regarding stains on the dishwasher's door: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Please know you can always reach out to us on social media if any other questions or concerns come up. Take care.
I bought this model because it has so many great reviews. When I received an installer found to a few parts, it was missing and a broken drying fan. I'm not impressed at all. What kind of quality control happens in assembly line.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 7, 2022
Hello - we're very sorry to know you've had to experience this situation with your new dishwasher. We know this isn't ideal, and we completely understand your disappointment. Please know we will share this feedback with the appropriate teams for future design consideration.
We contacted you via email to learn more about this concern. Please keep an eye out for this email and respond at your earliest convenience. We still recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm You can also refer to your retailer's return/exchange policy as another possible solution for this concern.
We hope to hear from you soon, and please know you can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care.