Customer reviews from geappliances.com
GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Average customer rating
4.1
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
107
4 Stars
40
3 Stars
23
2 Stars
8
1 Star
14
74%of customers recommend this product.
(
103 out of
139)
Customer Reviews for GE - 25" Top Control Smart Built-In Hybrid Stainless Steel Tub Dishwasher with Sanitize Cycle and 50 dBA - Stainless Steel
Customer Rating
5
Works great so far
on September 28, 2022
Posted by: PapabearOX
from Raleigh, NC
2 months in and no complaints, works awesome with no issues.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Came with broken clamp.
on October 5, 2022
Posted by: Nirav2022
from Georgetown
I bought this model because it has so many great reviews. When I received an installer found to a few parts, it was missing and a broken drying fan.
I'm not impressed at all. What kind of quality control happens in assembly line.
I'm not impressed at all. What kind of quality control happens in assembly line.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 7, 2022
Hello - we're very sorry to know you've had to experience this situation with your new dishwasher. We know this isn't ideal, and we completely understand your disappointment. Please know we will share this feedback with the appropriate teams for future design consideration.
We contacted you via email to learn more about this concern. Please keep an eye out for this email and respond at your earliest convenience.
We still recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also refer to your retailer's return/exchange policy as another possible solution for this concern.
We hope to hear from you soon, and please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We contacted you via email to learn more about this concern. Please keep an eye out for this email and respond at your earliest convenience.
We still recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also refer to your retailer's return/exchange policy as another possible solution for this concern.
We hope to hear from you soon, and please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great overall performance
on October 6, 2022
Posted by: NC Home
from Durham, North Carolina
This unit has lots of features with a great option of targeting the wash to the top or bottom rack. Overall cleaning performance is excellent.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
DISHWASHER
on October 10, 2022
Posted by: Maddawg1043
from North Carolina
I've only had an opportunity to use this product a few times. So far it appears to be awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and Quiet
on November 2, 2022
Posted by: ShellBell0086
from Katy, TX
I love my new smart dishwasher! It looks beautiful, does an amazing job cleaning everything, and I couldn’t be happier
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
SO FAR SO GOOD
on December 4, 2022
Posted by: HRah
from Clifornia
Only used it 4 times and like the performance. Will know if i love it in next few months.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Cycles too long!
on January 3, 2023
Posted by: TM home
from Clermont, Fl
The wash cycles are too long. Dishes are always wet when you remove them. The machine is very noisy!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, January 11, 2023
Hello there,
Thank you so much for taking the time to review your dishwasher. We can absolutely understand your concerns about the dishwasher not drying well among the noise and lengthy cycles. Cycle length can depend on the cycle selected, what drying cycle is chosen and how dirty the dishes are. We do have a troubleshooting article about poor drying performance. Check it out below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.3240697.875860270.1673293020-1399050172.1598645166&_gac=1.213200416.1673309814.EAIaIQobChMIw7ri86KT6wIVyEXVCh2GMAqAEAAYASAAEgJ4AfD_BwE
If you believe your unit is abnormally loud, please consider scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps. Let us know if you have any questions. Mike@GEA
Thank you so much for taking the time to review your dishwasher. We can absolutely understand your concerns about the dishwasher not drying well among the noise and lengthy cycles. Cycle length can depend on the cycle selected, what drying cycle is chosen and how dirty the dishes are. We do have a troubleshooting article about poor drying performance. Check it out below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.3240697.875860270.1673293020-1399050172.1598645166&_gac=1.213200416.1673309814.EAIaIQobChMIw7ri86KT6wIVyEXVCh2GMAqAEAAYASAAEgJ4AfD_BwE
If you believe your unit is abnormally loud, please consider scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps. Let us know if you have any questions. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Noise Level
on February 2, 2023
Posted by: Katie Bernard
from Poinciana Florida
This dishwasher is ok but is a bit noisy when running a load. All other features are fine. Wish it had a 3rd shelf though.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
5
Value
4
Response from geappliances.comBy GE_Appliances, February 3, 2023
Hello there, thank you for taking the time to reach out with this feedback. 1. We can definitely understand how disappointing it is when your dishwasher is a bit noisy. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
We would recommend taking a look at this article for normal operating sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
However, this dishwasher is 50 dBA. If you have any further questions please feel free to contact us. Kind regards
-Charlie@GEA
We would recommend taking a look at this article for normal operating sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
However, this dishwasher is 50 dBA. If you have any further questions please feel free to contact us. Kind regards
-Charlie@GEA
Written by a customer while visiting geappliances.com