Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Average customer rating
3.9
(803 Reviews)
Rating breakdown 803 reviews
5 Stars
411
4 Stars
141
3 Stars
109
2 Stars
50
1 Star
92
72%of customers recommend this product.
(
401 out of
557)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Customer Rating
2
Disappointed
on August 4, 2022
Posted by: DIshwasherCLT
from Charlotte, NC
This was a builder install. It is disappointing that this dishwasher looks so cheap - the plastic tub does not seem like a good quality. There are nominal cycles. The cycles seem to take long and therefore are not very energy efficient. My newly installed dishwasher is missing a part and therefore the top rack falls. A technician came over 2 weeks ago and I still haven’t received the part. Guess he forgot to send it. Overall, disappointed in this dishwasher.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 10, 2022
Hello, we appreciate your review. We are sorry your dishwasher does not exceed your expectations, and you are still waiting for a missing part. We understand how burdensome this may be for you. One of our agents will be reaching out to you via email to investigate this issue further. Please keep an eye out on that email and respond at your earliest convenience. We look forward to finding a solution with you so you can enjoy your dishwasher. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Leaves stains
on August 3, 2022
Posted by: Bambino80
from Texas
Okay dishwasher. Not too loud, but doesn't fully clean cups and sauce pans - leaving streaks and water stains.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Arnesha@GEA, GE Appliances , August 4, 2022
Hello,
It’s appreciated that you took the time to leave a review and that you are a part of the GEA family! We’re glad to hear that your dishwasher isn’t too loud overall but are sorry that you’re having problems getting your dishes fully cleaned. If you do not have soft water, it is important to use a rinse agent. Rinse agents (also known as rinse aids) break down the surface tension of water which improves water flow off the dishes. This improves drying performance as well as reduces water spotting and streaking.
Additionally, if you’re having issues with getting your dishes clean overall, please take a look at this article, which will help get the best performance out of your dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39347&_ga=2.90127195.133288638.1659473237-146709462.1635545843. We hope that this information is helpful for you. Should you need any additional assistance, please don’t hesitate to get in touch on social media or the Contact us section on our website. Thanks. -Arnesha@GEA
It’s appreciated that you took the time to leave a review and that you are a part of the GEA family! We’re glad to hear that your dishwasher isn’t too loud overall but are sorry that you’re having problems getting your dishes fully cleaned. If you do not have soft water, it is important to use a rinse agent. Rinse agents (also known as rinse aids) break down the surface tension of water which improves water flow off the dishes. This improves drying performance as well as reduces water spotting and streaking.
Additionally, if you’re having issues with getting your dishes clean overall, please take a look at this article, which will help get the best performance out of your dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39347&_ga=2.90127195.133288638.1659473237-146709462.1635545843. We hope that this information is helpful for you. Should you need any additional assistance, please don’t hesitate to get in touch on social media or the Contact us section on our website. Thanks. -Arnesha@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
The dishwasher does the job really well
on July 29, 2022
Posted by: Nilshin
I first thought that it's not enough but the dishwasher did hold a lot and cleaned them really well. D ok es not make noise as well. Very compact and appropriate size.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not pleased with it
on July 22, 2022
Posted by: Glena
from Forney Tx
Am not pleased with the fact that it doesn't have a drain option. Water settles ar the bottom causing it to stink. Am forced to use atleast wash it everyday just so to avoid it stinking. This is causing me Water and electricity
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, July 28, 2022
Good day,
Thank you for sharing your experience with us. We do apologize to hear that your dishwasher has some water settling at the bottom and not draining fully. Your concerns about odor from this are understandable. Please take a look at this support article that discusses draining.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240&_ga=2.178179621.1880327357.1658753745-1399050172.1598645166
Thanks for choosing GE. Mike@GEA
Thank you for sharing your experience with us. We do apologize to hear that your dishwasher has some water settling at the bottom and not draining fully. Your concerns about odor from this are understandable. Please take a look at this support article that discusses draining.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240&_ga=2.178179621.1880327357.1658753745-1399050172.1598645166
Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
EASY TO USE
on July 20, 2022
Posted by: Shala91
from houston texas
Easy to use, and doesn't use a lot of water to wash the dishes but does take a long time to finish and makes a lot of noise. This is my first which came with my new home so I didn't know how to use it, its nice, but I prefer to handwash.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
First Time Using, Doesn't Work
on July 15, 2022
Posted by: Chark1
from Phoenix, AZ
New build, tried the first day I moved in and doesn't work.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, July 26, 2022
Hey,
We're so sorry to hear that your dishwasher did not work on the first use. This is not the kind of impression we want for our products to make and understand your concerns. If you have not done so, please be sure to take advantage of your warranty to schedule service repairs.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you well. Mike@GEA
We're so sorry to hear that your dishwasher did not work on the first use. This is not the kind of impression we want for our products to make and understand your concerns. If you have not done so, please be sure to take advantage of your warranty to schedule service repairs.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on July 6, 2022
Posted by: Ahd1
from North East Maryland
Love the Sanitize feature and how quit the appliance is.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleanes just fine
on June 29, 2022
Posted by: cutievashi
from fremont
Decent machine but takes a little more time to compelte the cycle. It does clean tough stains too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com