Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Average customer rating
3.9
(803 Reviews)
Rating breakdown 803 reviews
5 Stars
411
4 Stars
141
3 Stars
109
2 Stars
50
1 Star
92
72%of customers recommend this product.
(
401 out of
557)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Customer Rating
3
Wonky lower rack
on January 17, 2024
Posted by: sahm23
I’m disappointed in the lower rack, it doesn’t seem to want to stay on track. It does not glide out as should be expected, it goes crooked and has to be picked up and realigned.
Response from geappliances.comBy Tierra, GE_Appliances, January 25, 2024
Hi,
We're so very sorry you're having issues with the bottom rack operating properly. We're more than happy to help! Please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988#:~:text=Detergent%20Residue,-Dishwasher%20detergents%20can&text=Soap%20residue%20can%20cause%20the,Glassware%2C%20Dishware%20and%20the%20Interior.
If none of this seems to resolve the issue, service is recommended. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for connecting. - Tierra@GEAppliances
We're so very sorry you're having issues with the bottom rack operating properly. We're more than happy to help! Please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988#:~:text=Detergent%20Residue,-Dishwasher%20detergents%20can&text=Soap%20residue%20can%20cause%20the,Glassware%2C%20Dishware%20and%20the%20Interior.
If none of this seems to resolve the issue, service is recommended. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for connecting. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and gets the job done!
on January 15, 2024
Posted by: darathus
This dishwasher is extremely quiet and does a great job of getting everything clean, even when on Normal mode.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing install and affordability
on January 14, 2024
Posted by: Bgiek
from Warsaw, IN
Incredibly easy install. I also appreciated how light the product was to carry. Installation was a breeze and it was done by myself. Thank you GE for your appliances, I now have a complete kitchen set. Would highly recommend!!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality Dishwasher :)
on January 14, 2024
Posted by: AW2012
Great product so far. Installation was included with purchase. Dish washer is easy, efficient, and dries dishes properly!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible product
on January 11, 2024
Posted by: Itdontdrain
The dishwasher failed in 3 days. Ran 3 or 4 loads and it broke. Full of water and will not drain.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 20, 2024
Hello- We apologize that your new dishwasher has stopped working. This is not the ownership experience we want for you. We recommend using your warranty and scheduling a service technician to properly diagnose the problem. . You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. We are confident that our service team will be able to resolve this for you.-Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleans Great
on January 11, 2024
Posted by: mjg23
from Walworth, NY
It cleans the dishes without spotting and is easy to use, what more could you ask!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on January 9, 2024
Posted by: J Da
from Shelby, AL
I've used the dishwasher once and then it stopped working. Had a repair person come out because the locking mechanism wouldn't allow the door to close. That got fixed on site. But now the control panel doesn't work. The dishwasher wouldn't turn on and the repair person left and said they would be back since it is under warranty. I have not heard back. I had always liked GE products, but the quality is just not what it used to be. I feel like I wasted my money on this dishwasher.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 19, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it - glad we upgraded
on January 8, 2024
Posted by: EM_V
Love it. Efficient, fast and not too loud. Had an old GE Profile dishwasher - glad I upgraded to this one.
Written by a customer while visiting geappliances.com