Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Average customer rating
3.9
(803 Reviews)
Rating breakdown 803 reviews
5 Stars
411
4 Stars
141
3 Stars
109
2 Stars
50
1 Star
92
72%of customers recommend this product.
(
401 out of
557)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Customer Rating
2
Not a Great Option
on July 15, 2025
Posted by: Vanfan
This dishwasher was installed and included as part of my new home purchase. It is very loud and quite often the pods do not dissolve. Capacity is okay, however the racks are a very cheap plastic so if you are not careful, I would not expect them to last. I would not have purchased this had I had a choice.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
We would like to help you with the sound level and dispenser operation of your unit. Please ensure items are loaded properly, as incorrect loading can affect performance and noise levels. You can find loading tips specific to your unit on pages 11 to 15 of the owner's manual:
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
We are confident that the racks are built to withstand the unit’s cleaning and drying environments.
Regarding the detergent dispenser, we recommend using high-efficiency detergent in tablet or packet form. Also, ensure that the inlet water temperature is at least 120°F. Additional details can be found on page 9 of the manual.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
We are confident that the racks are built to withstand the unit’s cleaning and drying environments.
Regarding the detergent dispenser, we recommend using high-efficiency detergent in tablet or packet form. Also, ensure that the inlet water temperature is at least 120°F. Additional details can be found on page 9 of the manual.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Decent for price
on July 15, 2025
Posted by: New01
from Pennsylvania
Decent capacity for size of machine. Racks seem cheaply made. Is not a quiet running dishwasher but I wasn’t expecting it to be.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Overall, Not bad.
on July 15, 2025
Posted by: North Carolina Blue
So the dishwasher does a very good job of washing and drying dishes. It is a little flimsy, however. The rubber gaskets are loose around the door, as I had to press them back into their slot. But overall, not bad.
Response from geappliances.comBy Adrian, GE_Appliances, July 22, 2025
We are so excited that you are enjoying your dishwasher. Your feedback is extremely important to us. We will pass these comments regarding the door gaskets along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher
on July 15, 2025
Posted by: whitecap117
from South Daytona, Florida
This dishwasher has plenty of space, a variety of pegs to hold all different sizes of dishes and glasses, and cleans thoroughly. It is quiet and dishes come out clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not great
on July 14, 2025
Posted by: Henry196966
The dishwasher does not dry dishes. The only way that I could get them to dry was to add additional drying fluid. The dishes are clean.
Response from geappliances.comBy Tierra, GE_Appliances, July 18, 2025
We'd like to assist you with your dishwasher. Make sure the inlet water temperature is at least 120°F. We recommend selecting Heated Dry or Dry Boost Normal/High. For further troubleshooting, please see page 20 of the owner's manual by going here:
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
You can also refer here:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-not-drying
If the dishes still won't dry after trying the suggestions above, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
You can also refer here:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-not-drying
If the dishes still won't dry after trying the suggestions above, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Value
on July 8, 2025
Posted by: Chuck3333
Just the right size for us and easy to operate. What's not to like.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great for the Price
on July 8, 2025
Posted by: jjs62
from Virginia
Great product for the price. Runs quietly, compared to our homes original 747 Kitchenaid. I only wish it had more rows on the bottom rack. Other than that issue, I am quite happy.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Drains and Dry Poorly
on July 6, 2025
Posted by: Tif9
from Colorado
The dishwasher hasn't drained from day one. We just moved into our new build and cannot get the dishwasher to drain, the bottom filter area is completely full of water. It has been a week and the dishes are still not cleaned well nor are they dry. We end up hand drying all of the dishes. Very disappointed with a brand new dishwasher.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 11, 2025
We are more than happy to assist you with the draining of this dishwasher. Since excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue which include blockage, type of detergent used, and installation.
Make sure there is not any paper or large object covering or blocking the sump area in the rear of the tub. Clear out any large pieces of food from the bottom of the dishwasher like noodles, lettuce, or bones. Check the drain hose where it connects below the sink for a blockage or a kink in the hose. New dishwashers come with a white corrugated drain hose which should be used. Also make sure that the kitchen sink is not clogged.
Using the wrong type or too much detergent can cause extra suds that can prevent the dishwasher from draining properly. Using a high quality detergent has a direct effect on the cleaning performance of your dishwasher.
If an air gap is not used with the installation of the drain hose, the dishwasher drain hose must contain a high drain loop for the dishwasher to be able to drain correctly. The high drain loop must be attached to the underside of the counter and attached to the sink at a specific height. Measure the height from the floor to the highest point of the drain hose and make sure the height matches what is recommended in your Installation Instructions which can be found at the link here: https://products-salsify.geappliances.com/image/upload/s--o3qf-gw5--/492ab846f22e21cede3855223e99daa9f4a22306.pdf
If the tips provided above do not help with draining, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Make sure there is not any paper or large object covering or blocking the sump area in the rear of the tub. Clear out any large pieces of food from the bottom of the dishwasher like noodles, lettuce, or bones. Check the drain hose where it connects below the sink for a blockage or a kink in the hose. New dishwashers come with a white corrugated drain hose which should be used. Also make sure that the kitchen sink is not clogged.
Using the wrong type or too much detergent can cause extra suds that can prevent the dishwasher from draining properly. Using a high quality detergent has a direct effect on the cleaning performance of your dishwasher.
If an air gap is not used with the installation of the drain hose, the dishwasher drain hose must contain a high drain loop for the dishwasher to be able to drain correctly. The high drain loop must be attached to the underside of the counter and attached to the sink at a specific height. Measure the height from the floor to the highest point of the drain hose and make sure the height matches what is recommended in your Installation Instructions which can be found at the link here: https://products-salsify.geappliances.com/image/upload/s--o3qf-gw5--/492ab846f22e21cede3855223e99daa9f4a22306.pdf
If the tips provided above do not help with draining, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com