We want to help you make the most of the space available in your silverware holder, address the issue of the racks not sliding smoothly, and clarify how to use the Start button. For the best wash performance, place items such as spoons with the handles facing down. Avoid allowing items to nest together, as this may prevent them from being properly washed. When loading the dishwasher, distribute items evenly throughout the basket. Additional details and illustrations can be found in your manual on page 15 at the following link: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
Regarding the racks not sliding out smoothly, the most common causes are hard-water mineral buildup or detergent residue buildup. We recommend using a rinse aid, which can help minimize the buildup of detergent and hard-water minerals on your dishes and inside your dishwasher. Additional troubleshooting information can be found in an article on our website at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
The door on your dishwasher can be opened to select the desired cycle options. You will need to press the Start pad and close the door within 4 seconds to start the selected cycle. The wash cycle will begin shortly after the door is closed. If the door is opened, the illuminated lights will turn off if a pad is not pressed within 30 seconds. To activate the display, press any pad. More information about the control options on your dishwasher can be found on page 7 of your manual at the same link above.

We'd like to assist with your dishwasher not starting. We recommend you reset the power to your appliance by turning off the circuit breaker for 2 minutes. If this doesn't help, you can find some additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397. If the issue continues, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.