Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Customer Rating
1
Useless
on January 18, 2026
Posted by: Tiffany95
from Florida
Quit working after 5 days of use after being bought completely new. Waste of money, time, and incredibly upsetting experience, do not recommend. I had faith in the brand before this terrible experience.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 21, 2026
We're sorry to hear about your dishwasher not operating. We do see that you got in touch with our Bodewell service team and have an upcoming service appointment scheduled. We're confident that our technicians will be able to get this resolved. If you need to change or update anything about your appointment, you can contact us at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
The bottom rack is flimsy. It’s constantly falling off track. It does a decent job cleaning dishes. It came with our new house. I would not have chosen it due to the lower rack,
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Response from geappliances.comBy Diego, GE_Appliances, January 14, 2026
We want to help you with your dishwasher racks sliding. We recommend making sure you are loading them properly by following the instructions on pages 11 to 15 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
This is the worst dishwasher I have ever used. This was installed by the builder. It was installed in many homes and no one is satisfied. It does not clean well, does not start many times.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, January 19, 2026
We are happy to provide guidance with this dishwasher. We have provided some tips to help with the cleaning performance of your dishwasher here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 If your unit is not turning on, please review the article from our website to troubleshoot at the link below. https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986 If you find after troubleshooting, you still needing assistance. We encourage you to schedule service with one of our certified technicians to get this addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Not working as expected and taking too much time for one cycle even though it is in NORMAL wash.
Response from geappliances.comBy Sarah, GE_Appliances, January 13, 2026
We’d like to assist with any issue you’re having with your dishwasher, and provide information about your model. We can advise that longer cycles can be normal, and the time would depend on the cycle selected, whether you've added options like Dry Boost, etc. We have information about run time at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Long cycle times are also discussed on page 20 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
General troubleshooting tips are available starting on page 19 of the manual. If you think service is needed after reviewing those resources, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
the baskets plastic showed defects after a couple of uses. The ends and joints have hairline cracks more visible by the faint rust color.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Joyce, GE_Appliances, January 12, 2026
We appreciate your purchase and want you to be happy with your dishwasher. Please review the following troubleshooting link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552 If service is needed, please reach out to our Bodewell team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
[This review was collected as part of a promotion.] This is a basic dishwasher. Only two racks and one silverware basket. Odd placing of the spindles for holding the dishes. Dishes come out still wet and sometimes still dirty. It is not very noisy. The cycle time is normal. This model was included with our house, but definitely miss my last washer. Also, the smell. If you do not wash often, it reeks.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, January 5, 2026
We'd like to help you with the cleaning, drying and smell of your dishwasher. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find more information on pages 19 and 20 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
For more tips regarding the smell of your dishwasher, you can visit the following article: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
If the issue continues after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm