Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - White
Customer Rating
1
flimsy
on March 26, 2026
Posted by: illonda
it not study a all rubber is detaching from the sides
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, March 27, 2026
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. We recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
bottom rack rollers don't roll smoothly, rack comes off track almost every time it is rolled out. Door is very cheaply made from weak materials, tends to twist when closing. seems to do an adequate job at getting dishes clean.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, March 24, 2026
We are happy to lend a hand with your dishwasher rack getting off track and not rolling smoothly. We're glad to provide a video on how to make adjustments to prevent this from happening. See here: https://www.youtube.com/watch?v=kBwYl4FSl40
As far as the door twisting, it may be because the door has come off one of its hinges. To verify, open the door slightly and check both hinges. You can also refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37414
If the issues persists after trying the suggestions provided, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
This is a good dishwasher. Does the job. Nothing special about it. Interior is a nice size. My sheet pans fit as do large/tall glasses. It’s quiet but not silent. Has a few cycles to choose from, including sanitizing. It was the nicest option our home builder offered but I’d prefer a Cove or a Bosch. Will likely upgrade in a year or 2.
Response from geappliances.comBy Sarah, GE_Appliances, March 26, 2026
We're glad to hear the dishwasher is working well and quietly for you, that you appreciate the capacity, etc. We're big fans of this model, and among the other great features, we particularly appreciate the Dry Boost™ feature that gets your dishes 7x drier.
We use a durable design and high-quality materials when manufacturing our appliances, and we're confident our dishwasher will serve your needs well for a long time to come. If you have any issues or questions in the future, we're always happy to assist.
The utensil compartment should have slots inside the walls ; the entire unit should have a hook to secure it to the side. The rack needs to be more flexible for adjustments to accommodate different sized objects.
I would recommend this to a friend!
Features
2
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, March 26, 2026
We'd like to help offer tips that can help with maximizing the space of the racks. We recommend checking through our full loading guide on pages 11 through 15 in the user manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. This section goes over all the adjustments, and shares details about the best placement for each type of item.
If you are noticing issues with the unit not being secure, we recommend checking to see if your unit is completely level to the ground. This is typically performed during installation. You can find instructions on page 10 in the installation instructions here: https://products-salsify.geappliances.com/image/upload/s--PcuHBDdc--/492ab846f22e21cede3855223e99daa9f4a22306.pdf
Furthermore, we will be passing your feedback about the utensil compartment over to our product team to review.
The door is wobbly and when I open and shut the top drawer it doesn’t connect in the back smoothly. Was installed by a professional plumber.
Features
2
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, March 24, 2026
We design our appliances with durability always in mind, and we also utilize high-quality materials during the manufacturing process. We'd like to address the issues you're describing.
If the top rack isn't sliding smoothly, we recommend checking to ensure there's no residue blocking it. We have more information about what to check when racks aren't sliding smoothly at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
If you think there's any issue with the dishwasher's functioning and/or it isn't operating as designed, our Bodewell service team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service.
Your feedback regarding your experience with your dishwasher will be shared with our product team for future consideration.
leaving a film on the dishes after the wash/dry cycle
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Response from geappliances.comBy Vikki, GE_Appliances, March 18, 2026
If you are getting grit or seeing spotting or filming on the dishes in your dishwasher, there are many reasons why this might occur. To remove filming from your dishes consider a vinegar rinse - https://products.geappliances.com/appliance/gea-support-search-content?contentId=38942. We'd also recommend cleaning the interior filter as described in the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. If this issue persists, please call our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointment to have your dishwasher evaluated and repaired as needed.
We are very disappointed in this machine, we bought it just using pictures since one wasn’t available in the store. It is very “flimsy “ is the only word I can think of to describe it. The lower rack won’t stay in place and just flops all around. Because our sink is on an angle to the dishwasher there were only three machines that would fit is the reason we went with this brand.
Response from geappliances.comBy Adrian, GE_Appliances, March 12, 2026
We are sorry to hear of your disappointment with this dishwasher. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
We've only used it 3 times so far, but each time the dishes weren't dry completely. We had to towel dry before putting them away
Response from geappliances.comBy Sarah, GE_Appliances, March 9, 2026
We're glad to hear you're happy with the capacity, and we'd like to assist with the issue you've had with the dishes not drying completely.
We recommend making sure the water temperature is at least 120°F, using a rinse agent, and selecting Dry Boost. More information about what to check for an issue with drying is available on page 20 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.
If you aren't able to solve the issue with troubleshooting, our Bodewell service team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.