Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Average customer rating
4
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
489
4 Stars
215
3 Stars
104
2 Stars
66
1 Star
89
75%of customers recommend this product.
(
563 out of
753)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Customer Rating
1
Not sturdy
on November 30, 2023
Posted by: Not your dishwasher
The door is weak, the upper rack is difficult to align in position for washing, the lower rack is flimsy (i.e. wheels come off often, rack goes off tracks easily).
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, December 8, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the upper rack being difficult to maneuver. That is not the experience we want or expect.
With this in mind, we recommend having one of our approved technicians come out and check everything. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we recommend having one of our approved technicians come out and check everything. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
It matches my refrigerator n microwave perfectly.
on December 26, 2023
Posted by: Marie Francis
from Louisiana
At this time have not used it but it seems cheaply made.
No, I would not recommend this to a friend.
Features
3
Quality
1
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, January 5, 2024
Hey there - thanks for sharing your thoughts on our dishwasher and we're pleased to hear that it matches well with your refrigerator and microwave. While we understand your initial impression, we want to assure you that our dishwasher is designed for durability, and we're confident that you’ll be enjoying it’s cleaning assistance for years to come. If you have any concerns or questions in the future, please don’t hesitate to reach out – we're here to help. Take care. Lauren@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
broken does not work
on January 16, 2024
Posted by: dlmdehof55
does not work DLF is a Door Lock Failure - have a repair scheduled for Friday January 19 - the OME rep was great to work with -
Response from geappliances.comBy Brittany, GE_Appliances, January 20, 2024
Hey there,
We appreciate you for taking the time to provide feedback on your new dishwasher. We apologize that the door lock feature has failed and is need of repair. The quality of our products is very important to us, and we strive to build a product that meets our consumer needs. We're confident our service team will be able to provide a resolution. We appreciate your patience. Thank you for choosing GE Appliances for your home and being a part of our family.
-Brittany@GEAppliances
We appreciate you for taking the time to provide feedback on your new dishwasher. We apologize that the door lock feature has failed and is need of repair. The quality of our products is very important to us, and we strive to build a product that meets our consumer needs. We're confident our service team will be able to provide a resolution. We appreciate your patience. Thank you for choosing GE Appliances for your home and being a part of our family.
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Cycle takes too long.
on February 10, 2024
Posted by: DavidRA
Although this machine does an excellent job cleaning when using all the options it takes 4 1/2 hours to complete the cycle. The 1-hour cycle does an ok job cleaning but doesn't dry at all. Everything was still wet when I opened the door. I was there when it was installed. The machine has a very thin layer of insulation compared to the 25-year-old machine I had replaced. I'm sure heat loss and noise suppression suffers because of this.
Next time I would pay more attention to the cycle times before purchasing.
Next time I would pay more attention to the cycle times before purchasing.
Response from geappliances.comBy Charlie, GE_Appliances, February 14, 2024
It is normal for many dishwashers to run for up to two hours or more under certain conditions. We recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914#:~:text=It%20is%20normal%20for%20many,while%20the%20heater%20is%20activated.
Written by a customer while visiting geappliances.com
Customer Rating
2
Worked for less than a week.
on April 22, 2024
Posted by: John K 1
from Michigan
It worked the first 2 times using it. Now after a cycle I open the door and there's soap running down the door. It's not working correctly now and it hasn't even been a week. Very stressed.
Response from geappliances.comBy Charlie, GE_Appliances, April 23, 2024
We're sorry to hear that your dishwasher stopped working. If you are seeing detergent at the end of a wash cycle, we recommend taking a look at the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990
For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Cleans semi well
on August 10, 2024
Posted by: Sama S
Overall it works really well. The only issue that I have noticed is that we have horrible water spots left after each wash and it doesn't seem as is the rinse aide is being dispensed.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, August 12, 2024
We'd like to assist you with your new dishwasher. Please refer to the article below for some useful tips on using the rinse aid dispenser:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38927
Please make sure you are using a high quality rinse agent. You can find these on page 5 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--TT4lFTJW--/eedb3755d45de070f7dcab15106647e79654fb7f.pdf?_ga=2.91216856.351040756.1723470987-132335501.1644413847&_gac=1.182608530.1721069736.EAIaIQobChMIubObsNyphwMVoDMIBR1LkAkTEAAYASAAEgLk2fD_BwE
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38927
Please make sure you are using a high quality rinse agent. You can find these on page 5 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--TT4lFTJW--/eedb3755d45de070f7dcab15106647e79654fb7f.pdf?_ga=2.91216856.351040756.1723470987-132335501.1644413847&_gac=1.182608530.1721069736.EAIaIQobChMIubObsNyphwMVoDMIBR1LkAkTEAAYASAAEgLk2fD_BwE
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Questionable quality of the pullout shelves
on August 16, 2024
Posted by: New home owner 58
The pull out shelves seem quite unstable. They are always coming off their tracks. The quality seems poor.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, August 19, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the racks along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok
on August 29, 2024
Posted by: Dishwasher 2nd
from Chicago
Ok wishing I fixed my metal one instead of getting plastic.
Features
3
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, August 29, 2024
We're sorry to know that you are less than satisfied with the quality of this appliance. We hope that the more you use your appliance the more you will like it.
Written by a customer while visiting geappliances.com