Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Average customer rating
4
(894 Reviews)
Rating breakdown 894 reviews
5 Stars
458
4 Stars
199
3 Stars
97
2 Stars
63
1 Star
77
75%of customers recommend this product.
(
536 out of
710)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Customer Rating
4
Good for $. 5 stars if door didn't leak thou.
on October 10, 2023
Posted by: BVL621
from Michigan
Dishwasher does a good job cleaning and drying. Bought this slate model to match other appliances. Nice unit in this price range. Not too noisy. Would give it 5 stars if the door didn't have a small leak at left bottom corner. Seal doesn't quite sit right. The previous GE unit had a better design in this area in my opinion.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing and not well made.
on June 19, 2023
Posted by: Onthehill
from Central Virginia
The dishwasher is small. The shelves are not very stable, and always feel like they're about to fall out. Unfortunately, it also does not clean very well; at least 1-2 items every load must be rewashed. It's a disappointment.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 20, 2023
Hi,
Thank you so much for taking the time to post this review. We're so very sorry that your new dishwasher shelves aren't stable and that it's not cleaning your dishes well. We certainly understand how disruptive all this can be and we're here to help! We do see that a service appointment has been scheduled and we're confident that a technician will take care of the issue. In the meantime, please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We apologize for the inconvenience and hope you have a wonderful day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry that your new dishwasher shelves aren't stable and that it's not cleaning your dishes well. We certainly understand how disruptive all this can be and we're here to help! We do see that a service appointment has been scheduled and we're confident that a technician will take care of the issue. In the meantime, please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We apologize for the inconvenience and hope you have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY!!!!!!
on November 27, 2021
Posted by: ekane129
from Little River, SC
This is a builders Grade Dishwasher!!! It take 3 HOURS to Wash and DRY Completely. What a waste this was. We ordered GE Profile Stove ,Microwave and Cooktop. We had an Upgraded Appliance Package and this junk was installed. It's sitting in our Garage waiting on a NEW Dishwasher to replace this. DO NOT BUY!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 29, 2021
Thank you for your review of this dishwasher. The cycle time for each cycle is explained on page 5 of the manual and it does not include dry time. Your feedback will be forwarded to our dishwasher team to review. It is normal for dishwashers to run for up to two hours or more under certain conditions. Cycles times vary because of the clean sensors due to the sensor extending or decreasing cycle time and number of fills based on the soil level. Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. We apologize for it not meeting your expectations. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy
on June 25, 2022
Posted by: Dawn761
from Alexandria KY
The dishes are clean and dry, but the dishwasher stays wet. Wet enough that I need to towel dry everything. I tried emptying it right away. I tried waiting 22 or so hours. Also noticed today I have a slow leak when washing.
Horrible!
Horrible!
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 28, 2022
Hey there,
We appreciate you sharing your review with us. Please accept our apologies to hear about your dishwasher leaking. We understand how infuriating this problem can be to deal with and would to share a helpful article with troubleshooting information.
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.19944632.1853915978.1656334722-1399050172.1598645166
If you have any additional questions, let us know anytime. Hope this helps. Mike@GEA
We appreciate you sharing your review with us. Please accept our apologies to hear about your dishwasher leaking. We understand how infuriating this problem can be to deal with and would to share a helpful article with troubleshooting information.
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.19944632.1853915978.1656334722-1399050172.1598645166
If you have any additional questions, let us know anytime. Hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality and flimsy compared to old machine
on October 18, 2023
Posted by: pet5
from San Diego, California
This washer is not as well made nor as functional as the 35 year old GE washer it replaced. The interior is dark, the racks are not as easy to load so the dishes are held securely, the dishes do not dry even on the extra heat setting. I cannot load nearly as many dishes in this machine as in my old one. It seems nothing "new" is better than the old version. I am sure this one will not last 335 years.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, October 19, 2023
Hello,
We’re really sorry to know that you are less than satisfied with the design of the dishwasher and your dishes are not drying. We're happy to provide guidance.
We recommend referring to the page 11-15 of the Use and Care Manual for proper loading tips:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.191632746.1195013391.1697463964-1734451522.1686318769
For best results, choose the Wash Temp Boost and Dry Boost options. Dry Boost option can be selected by pressing the Dry button twice to illuminate the Boost light. DRY BOOST™ gets hard-to-dry items up to 3 times drier than the heated dry cycle. Use of a rinse agent, such as Finish® Jet-Dry® Rinse Aid, further improves drying results.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
We’re really sorry to know that you are less than satisfied with the design of the dishwasher and your dishes are not drying. We're happy to provide guidance.
We recommend referring to the page 11-15 of the Use and Care Manual for proper loading tips:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.191632746.1195013391.1697463964-1734451522.1686318769
For best results, choose the Wash Temp Boost and Dry Boost options. Dry Boost option can be selected by pressing the Dry button twice to illuminate the Boost light. DRY BOOST™ gets hard-to-dry items up to 3 times drier than the heated dry cycle. Use of a rinse agent, such as Finish® Jet-Dry® Rinse Aid, further improves drying results.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice with basic functionality
on November 11, 2021
Posted by: Lakshman
from Cumming, GA
This is nice but I believe only with basic functionality. Drying the vessels could be better. Internal storage could've been adjustable according to vessels
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 12, 2021
Thank you for writing a review about this dishwasher. Our dishwasher team will love this feedback. Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Check the rinse aid dispenser and fill it if it is empty. Rinse aids prevent spots on glasses and promote drying by causing water to sheet off dishware and glassware. Rinse aids such as Jet-Dry® can be purchased in your local grocery store. These are items to check with poor drying results. Hope this helps. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the Slate Finish
on November 22, 2021
Posted by: Sparkleyz
from Ocean County, NJ
Because of the shortages right now, I really did not have my choice of GE slate colored dishwashers. This was the only model available and the appliance store only had two left. It is made well, easy to load, and usually gets the job done. Love the one hour cycle option to get the dishes done quickly, but the soap dispenser sometimes does not open or if it opens the soap does not get dissolved on this cycle…
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy To Use
on November 27, 2021
Posted by: S Square
from Philadelphia, PA
This dishwasher is easy to use and does an AWESOME job cleaning and drying the dishes, glasses, and silverware. It is also extremely quiet. EXCELLENT value for its cost!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com