Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Average customer rating
4
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
489
4 Stars
215
3 Stars
104
2 Stars
66
1 Star
89
75%of customers recommend this product.
(
563 out of
753)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Customer Rating
4
Good for $. 5 stars if door didn't leak thou.
on October 10, 2023
Posted by: BVL621
from Michigan
Dishwasher does a good job cleaning and drying. Bought this slate model to match other appliances. Nice unit in this price range. Not too noisy. Would give it 5 stars if the door didn't have a small leak at left bottom corner. Seal doesn't quite sit right. The previous GE unit had a better design in this area in my opinion.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY!!!!!!
on November 27, 2021
Posted by: ekane129
from Little River, SC
This is a builders Grade Dishwasher!!! It take 3 HOURS to Wash and DRY Completely. What a waste this was. We ordered GE Profile Stove ,Microwave and Cooktop. We had an Upgraded Appliance Package and this junk was installed. It's sitting in our Garage waiting on a NEW Dishwasher to replace this. DO NOT BUY!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 29, 2021
Thank you for your review of this dishwasher. The cycle time for each cycle is explained on page 5 of the manual and it does not include dry time. Your feedback will be forwarded to our dishwasher team to review. It is normal for dishwashers to run for up to two hours or more under certain conditions. Cycles times vary because of the clean sensors due to the sensor extending or decreasing cycle time and number of fills based on the soil level. Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. We apologize for it not meeting your expectations. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy
on June 25, 2022
Posted by: Dawn761
from Alexandria KY
The dishes are clean and dry, but the dishwasher stays wet. Wet enough that I need to towel dry everything. I tried emptying it right away. I tried waiting 22 or so hours. Also noticed today I have a slow leak when washing.
Horrible!
Horrible!
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 28, 2022
Hey there,
We appreciate you sharing your review with us. Please accept our apologies to hear about your dishwasher leaking. We understand how infuriating this problem can be to deal with and would to share a helpful article with troubleshooting information.
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.19944632.1853915978.1656334722-1399050172.1598645166
If you have any additional questions, let us know anytime. Hope this helps. Mike@GEA
We appreciate you sharing your review with us. Please accept our apologies to hear about your dishwasher leaking. We understand how infuriating this problem can be to deal with and would to share a helpful article with troubleshooting information.
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.19944632.1853915978.1656334722-1399050172.1598645166
If you have any additional questions, let us know anytime. Hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Dishwasher
on August 8, 2023
Posted by: K40gfd
from Surprise AZ
Worthless, have to dry dishes by hand. Takes 2 hrs to end cycle. Leaves dood on dishes. Very disappointing. It was expensive. Installed and have no way of returning it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 10, 2023
Hello,
We're sorry to hear that your dishwasher is not cleaning and drying the dishes properly and we can definitely provide guidance to resolve this issue.
It is normal for a dishwasher to run for up to two hours and we recommend taking a look at the link below for further information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
We also recommend referring to this link for troubleshooting for poor wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If your dishes are not completely dry, please refer to the below troubleshooting steps to resolve this issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know. -Charlie@GEA
We're sorry to hear that your dishwasher is not cleaning and drying the dishes properly and we can definitely provide guidance to resolve this issue.
It is normal for a dishwasher to run for up to two hours and we recommend taking a look at the link below for further information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
We also recommend referring to this link for troubleshooting for poor wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If your dishes are not completely dry, please refer to the below troubleshooting steps to resolve this issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Wont run
on September 23, 2023
Posted by: 27957granny
from Taft, CA
So far have been unable to use my new dishwasher as runs for about 5 mins and shuts off with an error code. waiting on repairman to come check out and advise GE as no GE service techs in my area
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 25, 2023
Hi,
We're terribly sorry to hear your dishwasher isn't operating properly. Having this happen is unexpected and not at all the quality experience you deserve. We are glad you've scheduled service with us, and we're confident the technicians can resolve the issue for you.
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We're terribly sorry to hear your dishwasher isn't operating properly. Having this happen is unexpected and not at all the quality experience you deserve. We are glad you've scheduled service with us, and we're confident the technicians can resolve the issue for you.
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t recommend. Is too cheaply made. Poor design
on September 24, 2023
Posted by: Lounn
from Chicago
Is very cheaply made. Everything inside is made to save money and it shows. The spacing between the supports for the plates in the tray are too big, good for your biggest plates, but you will struggle placing the smaller plates. A similar thing happens on the top tray. You have to be very careful and strategically plan where to place your stuff otherwise you will struggle placing things because they will fall into one another. The basket for the flatware has holes that are too big, and if you are not careful the knifes and spoons and handle of the forks will go through and stick out from below. The door wobbles from lack of interior structure. The controls are very basic. I made a mistake buying this machine. I should have spent more money on a better model or gotten a different brand. I have the feeling this machine will not last me a year.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 26, 2023
Hello,
We're so very sorry to hear you're not fully satisfied with your new dishwasher. This is certainly not the experience we want for you and we're more than happy to assist you today. Thanks so much for sharing with us!
Please refer to the links below for some helpful tips: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
We hope the information provided is helpful! If you feel that the door isn't operating as it should, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Reach out at anytime. Best wishes! - Tierra@GEAppliances
We're so very sorry to hear you're not fully satisfied with your new dishwasher. This is certainly not the experience we want for you and we're more than happy to assist you today. Thanks so much for sharing with us!
Please refer to the links below for some helpful tips: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
We hope the information provided is helpful! If you feel that the door isn't operating as it should, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Reach out at anytime. Best wishes! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Buy a different brand.
on October 17, 2023
Posted by: Anonymous
I'm maintenance technician, working on many brands of appliances. GE is easily the least reliable I've seen. This dishwarsher lasted less than 2 years, before it failed catastrophically; and it's far from the first GE appliance I've encountered that's failed long before one should reasonably expect. Don't waste your money on GE junk, buy a different brand
Response from geappliances.comBy Devin, GE Appliances, October 18, 2023
Good afternoon,
Thank you for taking the time to provide a review on your GE Appliances built-in dishwasher. We are sorry to hear that the dishwasher is no longer working within less than 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Appliances built-in dishwasher. We are sorry to hear that the dishwasher is no longer working within less than 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality and flimsy compared to old machine
on October 18, 2023
Posted by: pet5
from San Diego, California
This washer is not as well made nor as functional as the 35 year old GE washer it replaced. The interior is dark, the racks are not as easy to load so the dishes are held securely, the dishes do not dry even on the extra heat setting. I cannot load nearly as many dishes in this machine as in my old one. It seems nothing "new" is better than the old version. I am sure this one will not last 335 years.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, October 19, 2023
Hello,
We’re really sorry to know that you are less than satisfied with the design of the dishwasher and your dishes are not drying. We're happy to provide guidance.
We recommend referring to the page 11-15 of the Use and Care Manual for proper loading tips:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.191632746.1195013391.1697463964-1734451522.1686318769
For best results, choose the Wash Temp Boost and Dry Boost options. Dry Boost option can be selected by pressing the Dry button twice to illuminate the Boost light. DRY BOOST™ gets hard-to-dry items up to 3 times drier than the heated dry cycle. Use of a rinse agent, such as Finish® Jet-Dry® Rinse Aid, further improves drying results.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
We’re really sorry to know that you are less than satisfied with the design of the dishwasher and your dishes are not drying. We're happy to provide guidance.
We recommend referring to the page 11-15 of the Use and Care Manual for proper loading tips:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.191632746.1195013391.1697463964-1734451522.1686318769
For best results, choose the Wash Temp Boost and Dry Boost options. Dry Boost option can be selected by pressing the Dry button twice to illuminate the Boost light. DRY BOOST™ gets hard-to-dry items up to 3 times drier than the heated dry cycle. Use of a rinse agent, such as Finish® Jet-Dry® Rinse Aid, further improves drying results.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com