Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Average customer rating
4
(895 Reviews)
Rating breakdown 895 reviews
5 Stars
458
4 Stars
200
3 Stars
97
2 Stars
63
1 Star
77
76%of customers recommend this product.
(
537 out of
711)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Customer Rating
1
Control into - start button stopped working
on October 26, 2023
Posted by: Nicky18
Control unit doesn’t work. When I click on start button it doesn’t start.stopped working after 2 years. Doesn’t recommend.
Response from geappliances.comBy Devin, GE_Appliances, October 27, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap
on November 9, 2023
Posted by: Stowe Stables
Does not dry even when running for 4 HOURS!! Should be more efficient!! Already dead! Have not had it for 6 months!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 10, 2023
Hi! We appreciate you leaving us a review. We are so sorry to hear that your new dishwasher is not properly drying. This is definitely not the consumer experience that we strive for. We recommend viewing some tips at the link below to avoid poor drying in your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.255141640.120444457.1699283951-1943611882.1696523642
We also recommend scheduling an in-warranty service appointment with one of our technicians to get this operation issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.255141640.120444457.1699283951-1943611882.1696523642
We also recommend scheduling an in-warranty service appointment with one of our technicians to get this operation issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Poorly made!
on November 11, 2023
Posted by: Lizzyfizzypop
This dishwasher is poorly made. It’s loud and not functional
On the inside.
On the inside.
Response from geappliances.comBy Jonathon, GE_Appliances, November 13, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to see that this model hasn't exceeded your expectations. That is not the kind of experience we want for anyone.
We are going to link one of our support articles that goes over the normal sounds that can be noticed when using our dishwashers. This can help you determine if service is needed. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269). If you find that service is needed, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We are going to link one of our support articles that goes over the normal sounds that can be noticed when using our dishwashers. This can help you determine if service is needed. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269). If you find that service is needed, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
This dishwasher does a great job and is so quiet!
on November 22, 2023
Posted by: Kefman
from Lubbock, TX
This dishwasher does a great job and is so quiet! And the compartments are practical and work well.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works well!
on November 26, 2023
Posted by: Austin H
from Indiana
Works great. Only had it for a few weeks but dishes come out spotless and dry
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Cycle takes too long.
on February 10, 2024
Posted by: DavidRA
Although this machine does an excellent job cleaning when using all the options it takes 4 1/2 hours to complete the cycle. The 1-hour cycle does an ok job cleaning but doesn't dry at all. Everything was still wet when I opened the door. I was there when it was installed. The machine has a very thin layer of insulation compared to the 25-year-old machine I had replaced. I'm sure heat loss and noise suppression suffers because of this.
Next time I would pay more attention to the cycle times before purchasing.
Next time I would pay more attention to the cycle times before purchasing.
Response from geappliances.comBy Charlie, GE_Appliances, February 14, 2024
It is normal for many dishwashers to run for up to two hours or more under certain conditions. We recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914#:~:text=It%20is%20normal%20for%20many,while%20the%20heater%20is%20activated.
Written by a customer while visiting geappliances.com
Customer Rating
2
Worked for less than a week.
on April 22, 2024
Posted by: John K 1
from Michigan
It worked the first 2 times using it. Now after a cycle I open the door and there's soap running down the door. It's not working correctly now and it hasn't even been a week. Very stressed.
Response from geappliances.comBy Charlie, GE_Appliances, April 23, 2024
We're sorry to hear that your dishwasher stopped working. If you are seeing detergent at the end of a wash cycle, we recommend taking a look at the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990
For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Cleans semi well
on August 10, 2024
Posted by: Sama S
Overall it works really well. The only issue that I have noticed is that we have horrible water spots left after each wash and it doesn't seem as is the rinse aide is being dispensed.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, August 12, 2024
We'd like to assist you with your new dishwasher. Please refer to the article below for some useful tips on using the rinse aid dispenser:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38927
Please make sure you are using a high quality rinse agent. You can find these on page 5 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--TT4lFTJW--/eedb3755d45de070f7dcab15106647e79654fb7f.pdf?_ga=2.91216856.351040756.1723470987-132335501.1644413847&_gac=1.182608530.1721069736.EAIaIQobChMIubObsNyphwMVoDMIBR1LkAkTEAAYASAAEgLk2fD_BwE
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38927
Please make sure you are using a high quality rinse agent. You can find these on page 5 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--TT4lFTJW--/eedb3755d45de070f7dcab15106647e79654fb7f.pdf?_ga=2.91216856.351040756.1723470987-132335501.1644413847&_gac=1.182608530.1721069736.EAIaIQobChMIubObsNyphwMVoDMIBR1LkAkTEAAYASAAEgLk2fD_BwE
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com