Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Average customer rating
4
(895 Reviews)
Rating breakdown 895 reviews
5 Stars
458
4 Stars
200
3 Stars
97
2 Stars
63
1 Star
77
76%of customers recommend this product.
(
537 out of
711)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Customer Rating
2
Obviously a Lower Quality Model
on October 15, 2023
Posted by: LAD45
from West Michigan, MI
This model was installed in our new construction home. As a family of 5, our dishwasher is used daily. This model is lower quality than others I have had, with a flimsy front panel, and cheap push buttons that are already cracking. I have already needed to get a repair scheduled because the start button does not work when closing the unit. I would spring for a higher end model with more solid parts, we would’ve if we knew this would be the model that was installed. I cannot see this dishwasher lasting us more than a couple of years.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEAppliances, October 16, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of this dishwasher and you had to schedule a service appointment.
We know how important it is to have a dishwasher that is functional for your needs. We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
If you have any questions in the future, please let us know. We are here to help! -Charlie@GEAppliances
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of this dishwasher and you had to schedule a service appointment.
We know how important it is to have a dishwasher that is functional for your needs. We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
If you have any questions in the future, please let us know. We are here to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Buy a different brand.
on October 17, 2023
Posted by: Anonymous
I'm maintenance technician, working on many brands of appliances. GE is easily the least reliable I've seen. This dishwarsher lasted less than 2 years, before it failed catastrophically; and it's far from the first GE appliance I've encountered that's failed long before one should reasonably expect. Don't waste your money on GE junk, buy a different brand
Response from geappliances.comBy Devin, GE Appliances, October 18, 2023
Good afternoon,
Thank you for taking the time to provide a review on your GE Appliances built-in dishwasher. We are sorry to hear that the dishwasher is no longer working within less than 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Appliances built-in dishwasher. We are sorry to hear that the dishwasher is no longer working within less than 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
diswasher
on October 17, 2023
Posted by: diswasher dont care
from new orleans
BOTTOM Rack is the problem. Prongs are too wide, not a lot of small stuff will fit.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Charlie@GEAppliances, October 18, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues in loading the lower rack of your dishwasher.
The items that can be placed in the bottom rack include:
Plates, saucers and cookware, large items (should go along the sides), large platters, pots and bowls (on the sides, in the corners or in the back).
For more guidance. please refer to the video link below:
https://www.youtube.com/watch?v=qGu71igQscQ
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues in loading the lower rack of your dishwasher.
The items that can be placed in the bottom rack include:
Plates, saucers and cookware, large items (should go along the sides), large platters, pots and bowls (on the sides, in the corners or in the back).
For more guidance. please refer to the video link below:
https://www.youtube.com/watch?v=qGu71igQscQ
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishes still wet and mold in interior
on October 18, 2023
Posted by: quiltlady432
from manheim pa
This dishwasher is about 1 and 1/2 years old and there are two problems I never saw coming. The plastic interior keeps the dishes from drying completely even with the boost on. Today I just realized there was mold on the inside of the door and the bottom of the dishwasher. I'm assuming by not opening the door each time to let out steam there is mold building up. No idea how long that has been there! I needed a white dishwasher so didn't have a choice of product. Will never buy another plastic interior.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin, GE_Appliances, October 19, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that your dishes are not dry once the cycle is complete, and mold is forming inside the door at the bottom of the dishwasher. We're happy to provide some guidance.
A dishwasher cleaner will break up mineral deposits and remove hard water film and stains. You can purchase Finish Dishwasher Cleaner at your local grocery store or order online at the link below:
https://www.geapplianceparts.com/store/parts/spec/WX10X10209?SpecType=SpecType
We recommend leaving a cup of vinegar in your dishwasher overnight to help absorb moisture by running an empty normal cycle with nothing but white vinegar. You can also mix 2 cups of hot water with 1/2 cup distilled white vinegar in a bowl or empty spray bottle, and apply to the moldy areas as well as all the seals and crevices where mold could form.
If the dishwasher is not drying properly, we recommend reviewing the troubleshooting tips mentioned in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.169304545.1984646342.1697460932-1100713441.1674245189
Thank you for your review. Please let us know if you have any other questions or concerns. -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that your dishes are not dry once the cycle is complete, and mold is forming inside the door at the bottom of the dishwasher. We're happy to provide some guidance.
A dishwasher cleaner will break up mineral deposits and remove hard water film and stains. You can purchase Finish Dishwasher Cleaner at your local grocery store or order online at the link below:
https://www.geapplianceparts.com/store/parts/spec/WX10X10209?SpecType=SpecType
We recommend leaving a cup of vinegar in your dishwasher overnight to help absorb moisture by running an empty normal cycle with nothing but white vinegar. You can also mix 2 cups of hot water with 1/2 cup distilled white vinegar in a bowl or empty spray bottle, and apply to the moldy areas as well as all the seals and crevices where mold could form.
If the dishwasher is not drying properly, we recommend reviewing the troubleshooting tips mentioned in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.169304545.1984646342.1697460932-1100713441.1674245189
Thank you for your review. Please let us know if you have any other questions or concerns. -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Standard
on October 22, 2023
Posted by: 2nd buyer in two months
from Maine
Very flimsy racks, especially bottom, we have had a lot better quality in the past from this company
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty good.
on October 25, 2023
Posted by: Oct23
from Ft Lauderdale
Loud. Does not dry well on 1 hour cycle. Cleans well. Looks nice. Matches other GE appliances.
Written by a customer while visiting geappliances.com
Customer Rating
4
Very noise machine!
on October 26, 2023
Posted by: Pachito9
Very noise dishwasher despite the fact that it is advertised as silent machine.
Written by a customer while visiting geappliances.com
Customer Rating
1
Control unit
on October 26, 2023
Posted by: Victor1388
Control unit doesn’t work. Clicking on start button doesn’t work. Stopped working after 2 years.
Response from geappliances.comBy Devin, GE_Appliances, October 27, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
If you are interested in repairing the unit, you can schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
If you are interested in repairing the unit, you can schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com