Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Average customer rating
4
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
489
4 Stars
215
3 Stars
104
2 Stars
66
1 Star
89
75%of customers recommend this product.
(
563 out of
753)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Customer Rating
1
Control unit
on October 26, 2023
Posted by: Victor1388
Control unit doesn’t work. Clicking on start button doesn’t work. Stopped working after 2 years.
Response from geappliances.comBy Devin, GE_Appliances, October 27, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
If you are interested in repairing the unit, you can schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
If you are interested in repairing the unit, you can schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Control into - start button stopped working
on October 26, 2023
Posted by: Nicky18
Control unit doesn’t work. When I click on start button it doesn’t start.stopped working after 2 years. Doesn’t recommend.
Response from geappliances.comBy Devin, GE_Appliances, October 27, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the controls after 2 years of use. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap
on November 9, 2023
Posted by: Stowe Stables
Does not dry even when running for 4 HOURS!! Should be more efficient!! Already dead! Have not had it for 6 months!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 10, 2023
Hi! We appreciate you leaving us a review. We are so sorry to hear that your new dishwasher is not properly drying. This is definitely not the consumer experience that we strive for. We recommend viewing some tips at the link below to avoid poor drying in your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.255141640.120444457.1699283951-1943611882.1696523642
We also recommend scheduling an in-warranty service appointment with one of our technicians to get this operation issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.255141640.120444457.1699283951-1943611882.1696523642
We also recommend scheduling an in-warranty service appointment with one of our technicians to get this operation issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Poorly made!
on November 11, 2023
Posted by: Lizzyfizzypop
This dishwasher is poorly made. It’s loud and not functional
On the inside.
On the inside.
Response from geappliances.comBy Jonathon, GE_Appliances, November 13, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to see that this model hasn't exceeded your expectations. That is not the kind of experience we want for anyone.
We are going to link one of our support articles that goes over the normal sounds that can be noticed when using our dishwashers. This can help you determine if service is needed. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269). If you find that service is needed, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We are going to link one of our support articles that goes over the normal sounds that can be noticed when using our dishwashers. This can help you determine if service is needed. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269). If you find that service is needed, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective
on July 31, 2024
Posted by: Daffymagic
from Nj
The first one I got leaked through the insulation in the door
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 1, 2024
We are sorry to hear about the first model leaking. We're glad that you got in touch and was able to get a replacement. We're confident that this model will last you for many years to come. We stand behind our appliances all the way.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not reliable
on September 5, 2024
Posted by: StacyGE
from NC
The module broken down in less than a year. I had dishwashers that lasted me 5 or 10 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 6, 2024
We're sorry to know that the dishwasher module broke. For the best assistance with this, we recommend taking advantage of your warranty. We can get a technician out to check everything and see if this is repairable. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Dishwasher
on December 23, 2024
Posted by: LSenese
from Orlando Fl
Takes over 3 hrs to allegedly clean and half the time my dishes are still dirty. Dishwashee is not overpacked. Wash cycle many times there is no water, coming through which is strange to me. Also, dishwasher has an stale odor that
transfers to the dishes. Very disappointed in this product. This product is less than a yr old. My previous16 yr old dishwasher worked way better than this plastic piece of garbage. Will never by GE dishwasher again.
transfers to the dishes. Very disappointed in this product. This product is less than a yr old. My previous16 yr old dishwasher worked way better than this plastic piece of garbage. Will never by GE dishwasher again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 9, 2025
We want to help out with your dishwasher not cleaning properly, the odor, and the low water output. We recommend checking this article for troubleshooting tips that can help. (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
(Not Filling with Water) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17392
(Odors) https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
(Not Filling with Water) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17392
(Odors) https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Door Issues: Do not purchase.
on January 15, 2025
Posted by: Jess1653
Dishwasher was in home when I purchased (New Build), I didn’t start to use the dishwasher until recently and noticed it was leaky by the corner of the door and then it would beep the door it open. Now the door does not even shut and it’s past warranty period (partially because the builders registered it almost a year prior to me purchasing home). Unfortunately I do not suggest this dishwasher at all. Frustrating.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, January 22, 2025
We appreciate you bringing this matter to our attention. We certainly understand how important it is to have your dishwasher not leaking and working properly. We'd like to investigate this situation further and we've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Written by a customer while visiting geappliances.com