Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Average customer rating
4
(895 Reviews)
Rating breakdown 895 reviews
5 Stars
458
4 Stars
200
3 Stars
97
2 Stars
63
1 Star
77
76%of customers recommend this product.
(
537 out of
711)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - White
Customer Rating
1
Worst dishwasher
on October 3, 2022
Posted by: Annarose43
from New Jersey
I purchased this dishwasher in bisque and don’t like it one bit. It is build very cheap. The door is very light and when I put dishes in the bottom it goes off the track. I do love he appliances but this dishwasher is the worst. I would love to have this replaced with the black stainless and I hope it is made a lot better. Please advise as to what can be done for me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 6, 2022
Hi there,
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear that you're not totally pleased with it. If you're finding that your wheels are coming off of your lower rack, we'd recommend taking advantage of your warranty and reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear that you're not totally pleased with it. If you're finding that your wheels are coming off of your lower rack, we'd recommend taking advantage of your warranty and reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Does not dry properly
on October 11, 2022
Posted by: PCW W
This machine has a long wash cycle and dry cycle? Yet, even with a long dry cycle the dishes are still wet .
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 24, 2022
Thank you for connecting with us! We’re so sorry to hear that your dishes are having trouble drying! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! Because of this, we would like to apologize for any inconvenience this issue has caused, and we’re happy to help you troubleshoot.
If you’re dishes aren’t drying, your inlet water temperature may be low. Please ensure that your inlet water temperature is at least 120 °F. Please keep in mind that if you are using the Light/1hour/Timer saver cycle, these cycles use lower water temperature and limited drying performance.
If you continue to experience issues, we highly recommend scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737, or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps, and if you need any additional assistance, please know that you can always reach out to us! All the best- Matthew@GEA
If you’re dishes aren’t drying, your inlet water temperature may be low. Please ensure that your inlet water temperature is at least 120 °F. Please keep in mind that if you are using the Light/1hour/Timer saver cycle, these cycles use lower water temperature and limited drying performance.
If you continue to experience issues, we highly recommend scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737, or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps, and if you need any additional assistance, please know that you can always reach out to us! All the best- Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn't get dishes clean.
on February 21, 2023
Posted by: Jana_TX
from San Antonio, TX
Doesn't get dishes clean. I'm shocked at how bad it is.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 22, 2023
Oh no!
We deeply apologize that your dishwasher isn't performing properly and cleaning your dishes the way it should. That must be frustrating to deal with. How awful!
If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips listed in the article below to improve wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If none of that helps, we would suggest taking advantage of your warranty and scheduling service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
Thank you so much. We're here when you need us.
Enjoy your day. - Tierra@GEA
We deeply apologize that your dishwasher isn't performing properly and cleaning your dishes the way it should. That must be frustrating to deal with. How awful!
If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips listed in the article below to improve wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If none of that helps, we would suggest taking advantage of your warranty and scheduling service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
Thank you so much. We're here when you need us.
Enjoy your day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Will stick to GE
on February 26, 2023
Posted by: Odil
Working great. We have owned a few GE microwaves. Will stick to GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
BEAUTIFUL
on February 27, 2023
Posted by: JBENNE
from WV
Just installed today and looks beautiful. Very quiet which was more than I expected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does the job
on March 2, 2023
Posted by: Az22
Dishwasher does the job, not the quietest one out there. You have to open and close the door to turn it on, to start the cycles. Never fully dry when cycle is complete, some items have to be towel dried or set out to dry and there is always excess moisture in the washer after the cycle. Have to leave the door cracked to dry out. Door is a bit flimsy, moves around more that expected as in side to side. Unit was provided by builder, would not be my choice. Other GE washers I would pick.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty Good
on March 2, 2023
Posted by: MeganI
Looks nice, pretty quiet, works well, my straws fall through the silverware basekt though. Does a load in less than 2 hrs. Maybe a little less roomy than I had hoped for.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn't dry the dishes
on March 2, 2023
Posted by: Ed 318
from Orange Park, Florida
We've tried all dry options and the dishes are samp or wet. The inside never dries. Will not recommend this to anyone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 6, 2023
Greetings!
Thank you for taking the time to post a review on your GE Appliances dishwasher- your feedback is valued, and very important to us!
With that being said, we are truly sorry to hear that you are not satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with the best possible Consumer experience, as well as quality appliances you can trust. We apologize for the disappointment and frustration your experience with this dishwasher has caused.
You can view troubleshooting tips for this particular issue at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.127029577.571747859.1678117335-1100713441.1674245189
If you continue to experience issues with the dishwasher not drying properly, we would recommend that you schedule a service appointment with our GE Appliances Factory Service Team. We are confident that our excellent team of qualified technicians will be able to provide a resolution.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is helpful. Again, we truly apologize for the inconvenience. Thank you for your feedback!
-Devin@GEA
Thank you for taking the time to post a review on your GE Appliances dishwasher- your feedback is valued, and very important to us!
With that being said, we are truly sorry to hear that you are not satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with the best possible Consumer experience, as well as quality appliances you can trust. We apologize for the disappointment and frustration your experience with this dishwasher has caused.
You can view troubleshooting tips for this particular issue at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.127029577.571747859.1678117335-1100713441.1674245189
If you continue to experience issues with the dishwasher not drying properly, we would recommend that you schedule a service appointment with our GE Appliances Factory Service Team. We are confident that our excellent team of qualified technicians will be able to provide a resolution.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is helpful. Again, we truly apologize for the inconvenience. Thank you for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com