Customer reviews from blackstoneproducts.com
Blackstone - 22 In. Outdoor Countertop Griddle with stainless Steel Front - Black
Average customer rating
4.7
(2,175 Reviews)
Rating breakdown 2,175 reviews
5 Stars
1,644
4 Stars
394
3 Stars
93
2 Stars
18
1 Star
26
92%of customers recommend this product.
(
56 out of
61)
Customer Reviews for Blackstone - 22 In. Outdoor Countertop Griddle with stainless Steel Front - Black
Customer Rating
4
Looks good on the install
on December 22, 2024
Posted by: Vinicius C
Haven’t used yet, but looks good. Should have a 1 year warranty included that’s why the 4 star
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Griddle
on December 23, 2024
Posted by: Keith W
Perfect size for my wife and I. Well built and does a great job.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Well built!
on December 23, 2024
Posted by: Richard l S
Just getting started on it, like what I’ve done so far. Can’t wait to try more stuff.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Portable Griddle
on December 24, 2024
Posted by: Ryan H
I got this for a gift and I really was looking forward to owning this griddle. But it has super uneven heat on the griddle surface and I think it is because it is the portable unit. So you have to literally avoid the hot area or the food burns. Unfortunately, this was a very highly disappointing gift and purchase.
Response from blackstoneproducts.comBy Customer Support, February 20, 2025
Thank you for leaving us a review! We are sorry to hear that you are struggling with the heat distribution. That definitely does not sound normal. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Warranty
on December 24, 2024
Posted by: Rick P
Product appears to be of quality.
Wondering if it is since Blackstone only offers a paid warranty.
Quality must be a discoverable “buyer beware” issue.
Response from blackstoneproducts.comBy Customer Support, February 7, 2025
Thank you for leaving a review! We apologize for any confusion on our warranty.
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose. If you have any additional questions or any concerns, please reach out!
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose. If you have any additional questions or any concerns, please reach out!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Love it except...
on December 25, 2024
Posted by: Andrew R
Would give 5 stars if I didn't have to buy the warranty...
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First cook
on December 26, 2024
Posted by: Daniel M
First cook and first seasoning were super easy! Manual has it all. Thanks!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on December 26, 2024
Posted by: Rodney H
Have the 17 inch for my RV. Now we have one at home.
Written by a customer while visiting blackstoneproducts.com