Customer reviews from blackstoneproducts.com
Blackstone - 36 In. Outdoor Griddle Station - Black
Average customer rating
4.6
(832 Reviews)
Rating breakdown 832 reviews
5 Stars
628
4 Stars
130
3 Stars
41
2 Stars
13
1 Star
20
88%of customers recommend this product.
(
85 out of
97)
Customer Reviews for Blackstone - 36 In. Outdoor Griddle Station - Black
Customer Rating
5
Black stone 36 inch grill
on January 25, 2025
Posted by: Patrick R
Solid material easy to build 36 inch Blackstone I like the fact that the shelves fold down and the paper towel holder other than that you guys put out a good product!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Very solid griddle
on January 25, 2025
Posted by: Stephen S
I haven't actually used it yet but putting it together was not hard at all. It seems very sturdy and well built. Looking forward to getting comfortable with it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Are spots on brand new griddle surface normal?
on January 25, 2025
Posted by: Scott W
The build quality of the grill looks very solid, but I'm concerned about spots on the brand new griddle surface. There are about 40 to 50 small peanut sized discolorations on the grill surface. Is this normal, or does this reflect a manufacturing issue?
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 3, 2025
Thank you for this review! We apologize for this situation. We see you have already worked with an agent to get this resolved. If you need any further assistance, please reach back out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Absolutely love!!
on January 27, 2025
Posted by: Cassandra K
We could not be happier with our purchase, we not only use it for dinners but family breakfast as well!
Response from blackstoneproducts.comBy Customer Support, January 28, 2025
We appreciate your review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Defective
on January 28, 2025
Posted by: Jeff K
Grill defective out of box
Response from blackstoneproducts.comBy Customer Support, January 29, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Black stone
on January 31, 2025
Posted by: Chris P
Great product
Response from blackstoneproducts.comBy Customer Support, January 31, 2025
Thank you for the review! We are glad to hear you enjoy griddling.
If you have any questions, please reach out to us!
Happy Griddling!
If you have any questions, please reach out to us!
Happy Griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Outstanding
on January 31, 2025
Posted by: Jacob R
Love my Blackstone You can cook anything on it! Great product
Response from blackstoneproducts.comBy Customer Support, January 31, 2025
We appreciate your review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
36inch
on February 1, 2025
Posted by: Atticus R
Relatively easy construction. Poor quality issue where cast iron blackstone won't fit on frame due to frame warp. Used rotary grinder to widen hole to correct warping. Not great out of the box
Response from blackstoneproducts.comBy Customer Support, February 10, 2025
Thank you for leaving us a review! For any issues that you have with your unit, we recommend reaching out to customer support support@blackstoneproducts.com. Under our warranty, we do not allow any modifications to the unit because it will void the warranty. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com