Customer Reviews for LEGO - Ideas Typewriter 21327
Customer Rating
2
Suprisingly bad quality control
on February 17, 2022
Posted by: Cdiddy
Unfortunately, the poor quality of the pieces detracts from an otherwise fun build. Multiple pieces were just completely the wrong color. The most disappointing is the green pieces that make up the entirety of the exterior are not a consistent green, making the whole project look cheap. I expect better from lego, and for this expensive of a set.
No, I would not recommend this to a friend.
Response from LEGOBy Elisa, LEGO® Customer Service, February 18, 2022
We're sorry to hear about that. It's rare for LEGO® pieces to have an inconsistent color, and we're here to help if this happens. Visit LEGO.com/Service to request your replacement parts free of charge!
Written by a customer while visiting LEGO
Customer Rating
1
Do. Not. Buy.
on July 26, 2022
Posted by: SlipperyHelmet076
I got this set and build the mechanism. The keys are different heights and some of them dont go back up when you press them. Also instructions are terrible. I built the set 2 times and made sure I was doing everything right. Even after this the mechanism worked terribly and the keys either didnt press, pressed but didn't go back up, or very rarely worked
No, I would not recommend this to a friend.
Response from LEGOBy Elisa, LEGO® Customer Service, July 27, 2022
Oh no! Sorry that everything wasn’t awesome with your Typewriter set. We work hard to make sets that everyone can enjoy and your feedback helps us make them even better. We’ll share your comments with our design teams to help with future sets. If you'd like a hand troubleshooting the build, please reach out at LEGO.build/Service-BV so we can help!
Written by a customer while visiting LEGO
Customer Rating
2
Unfortunately does not live up to Lego standards
on April 16, 2023
Posted by: RLALEGOLOVER
I have built and played with Legos for 25 years. I do love the advanced builds. When I first saw the typewriter it took me back to when I was a kid. Also I thought it would be a challenging build and was looking forward to its functionality. Unfortunately I was disappointed. The overall look of the piece was disappointing as the bricks did not fit together tightly that resulted in gaps between the bricks. Also I’ve noticed in my last few builds the bricks have a small dent in the center of each making the overall appearance less appealing. It is wonderful that the step-by-step directions showing each piece and exactly where it goes makes this a good build for beginners. However I was looking forward to a more challenging build similar to some advanced technic builds. Functionally, I do like the look of the ribbon and that the cartridge moves, but the feeder does not push the paper through. I had to take a thin tool to manipulate the middle piece that allows the paper to feed. Even when I loosened or tightened the connection, the paper still got stuck and crinkled. I was also disappointed that the handle on the cartridge could not be used to move the cartridge from side to side. Making the handle sturdy would have added a great deal of playfulness. So for someone who loves the experience, look and the playfulness of Legos another set might be considered especially for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
2
Very challenging set
on August 3, 2022
Posted by: Turner
This has been the most challenging and difficult set I've ever had to build. I've been building Lego sets for 16 years and this is the worst time I've ever had building a set. I've had to disassemble and rebuild this set at least 4 times now. It was also missing 2 pieces but I don't think that's common I might have just gotten unlucky. Only build if you have a ton of patience and a very good eye for detail
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, August 4, 2022
We’re sorry to hear your building experience with the Typewriter set was disappointing. Feel free to give us a call or chat at LEGO.build/Service-BV. We'll be happy to troubleshoot the build with you and also get those pieces you need requested!
Written by a customer while visiting LEGO
Customer Rating
1
Awful experience
on June 4, 2022
Posted by: Sadiebaby711
I absolutely love legos and have been building them with my children over the past 17 years. The typewriter set is the worst set I have assembled during those 17 years. The instructions only show one angle so it's difficult to decipher where each piece goes. My poor children have assembled half of the set and had to disassemble and reassemble twice now. The thing that brings my family so much joy is now causing stress, tears, and frustration. For such a difficult set to assemble, you would think Lego would provide instructions that show different angles for a better view of what piece goes where. I'm literally about to throw this set away. Not worth the money or time.
No, I would not recommend this to a friend.
Response from LEGOBy Bridget, LEGO® Customer Service, June 6, 2022
We're very sorry for the frustration caused by the building instructions. We've been listening to feedback from our fans and are already doing some testing. In the meantime, our team of Build Experts are ready to assist with you this build via phone or chat at LEGO.build/Service-BV .
Written by a customer while visiting LEGO
Customer Rating
1
the missing pieces
on February 5, 2022
Posted by: DevotedAnt046
I got this it was missing multibale pieces and I have had to break other sets for this lego can u please send the missing pieces to me
No, I would not recommend this to a friend.
Response from LEGOBy Samuel, LEGO® Customer Service, February 6, 2022
We're very sorry to hear about the missing pieces. We've got you covered. Please go to https://bit.ly/3rSi95P and request free replacements by completing the form, we'll get you back on track asap.
Response from LEGOBy Jon, LEGO® Customer Service, July 24, 2021
We're sorry to hear you're having trouble with your build. Please get in touch with our brick experts at: LEGO.build/Service-BV who'll be able to help you complete this nostalgic set.
Written by a customer while visiting LEGO
Customer Rating
3
SOOO Many Problems but good
on February 1, 2022
Posted by: LegoLenny
I love the set, but the instructions are NOT clear, and this is very hard. Lego is supposed to be ALOT less hard. I'm sorry to say, but too much technic is like, "I accidentally got this to build!" Though mostly, I like it, but I'd a response from lego on this. I can't say I would recommend it.
No, I would not recommend this to a friend.
Response from LEGOBy Heather, Customer Service, February 2, 2022
We're sorry you didn't enjoy this build, and we appreciate your feedback. Give us a shout at https://bit.ly/3rVn8Te and we'll be happy to walk you through some troubleshooting options to find the best solution!