[This review was collected as part of a promotion.] The nodules are too small and positioned too close together, making the shiatsu and rolling effectiveness lacking. The shiatsu rotation is NOT reversible. They only turn in one direction. Moving the vibration function from the seat the moving mechanism adds an absolutely no relief value and will prove to be the first thing to fail. It should have remained in the seat. The workmanship is good and it's light enough to be portable especially for short distances, set up and removal. The one track mechanism is always best, providing no gaps in massage from bottom to top.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, August 16, 2024
Thank you for your detailed feedback. We’re sorry to hear that the nodules and shiatsu rotation did not meet your expectations and that you found the vibration function to be less effective. We appreciate your comments about the portability and setup, and we’re glad to hear that those aspects of the product were satisfactory.
Your feedback is valuable, and we’ll pass it along to our product development team to consider for future improvements.