Customer reviews from owletcare.com
Owlet - Smart Sock Plus - Mint
Average customer rating
4.6
(2,909 Reviews)
Rating breakdown 2,909 reviews
5 Stars
2,253
4 Stars
431
3 Stars
102
2 Stars
54
1 Star
69
95%of customers recommend this product.
(
2,678 out of
2,828)
Customer Reviews for Owlet - Smart Sock Plus - Mint
Customer Rating
5
I love this product!
on January 16, 2016
Posted by: C. West
from Iowa City, IA
Verified Purchase:No
Got the monitor for Christmas and we absolutely love it! I sleep much better at night now that we are using the Owlet monitor.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Alicia
from Decatur Indiana
Verified Purchase:Yes
This is the best possible product that my husband and I could have purchased. We previously have lost a child to SIDS and anything that could help ease our anxiety was worth the cost. This product has been able to help us transition into the idea of having a newborn in our home again. Thank you owlet!
Pros: Always connected with smart phone, Light up base for quick checks, Loud alarm, Real Time Monitoring, User friendly
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
3
I wanted to love this, but I don't.
on October 31, 2016
Posted by: Mom
from Montreal
Verified Purchase:No
I wanted to love this product, but for the price it's a rip off. It's really buggy and still needs to be refined. The sock has to be perfectly placed or it'll stop working. Also if your baby moves slightly, it'll say they are wiggling and won't give a reading. Finally the range from the base is TERRIBLE, and disconnects when venturing slightly away. But when it does work, we feel immensely safer. Owlet still has a ton of work to do before charging that much.
Pros: When working does track really well
Cons: Range is terrible and disconnects all the time
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
2
Product needed more beta testing before bringing to market
on November 4, 2016
Posted by: Ifeel Overpromised
from Fresno, CA
Verified Purchase:No
The product is nice in theory, but really needed more beta testing and re-design before bringing it to market. When the product is working, it's nice - Eliminates some of the worry when you fall asleep at night, knowing if baby's heart rate or oxygen level is low, you will receive a wake-up alarm. The problem though is that it is frustratingly difficult to put on, and frequently (sometimes multiple times per hour) gives off a "difficulty getting reading" alarm, which basically means the product is not working correctly multiple times per hour. Difficulty Putting Sock On: *Velcro on strap is placed too close to loop that holds end of velcro strap in place, thus when baby is kicking legs (which he does when you are trying to put something uncomfortable like the Owlet sock on his foot), it may take five minutes (sometimes more) to get the sock on his foot. *Pattern design for the sock fabric was poorly designed - seam across toe on size 2 and up socks places the sensor mechanism too close to the baby's toes, so monitor doesn't pick up. I finally solved the problem by cutting a hole across the seam that runs across the edge of the toes, thus making it possible for the monitor to actually rest on top of the foot instead of on top of the toes. Difficulty Reading Alarm *Likely caused by poor sock design (as described above), which places sensor on top of toes instead of on top of foot, or *Clear plastic piece inside sock frequently bunches up (has happened on multiple socks); Once this happens, the difficulty reading alarm starts sounding. This becomes a major pain, especially if you have already put the baby in a one piece pajama sleeper or a swaddle, because to adjust the sock, you have to take off the swaddle (wakes the baby up and triggers him to want to feed again, and to cry), or take off the pajamas (which also wakes the baby up and triggers him to want to feed again and to cry). Overall: Good in theory, but sock needs lots of re-design.
Pros: App is nice - good info.
Cons: Poor Sock Design - Difficult to put on, Poor sock and sensor design- Frequent disconnect, Won't give reading if baby is in a swing
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
3
Love the sock, hate the app.
on April 20, 2019
Posted by: Richard
Gender:Male
Our daughter had breathing issues when she was first born and this gave us the peace of mind we needed to sleep. The sock and base station work flawlessly.
However the app is another story. The app takes forever to connect, always “searching for base station”. I have to open and force close the app over and over again before I will get a reading. I contacted owlet and was just told due to how often apple updates their software it’s hard to keep up on bug fixes, I find that to be a horrible excuse for something at this price point. Also my sister recently got one for her daughter and is having the same issues on Android.
If they could fix the horrible app this would be a 5 star review.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Helped this momma sleep better at night
on April 29, 2019
Posted by: Cstout4568
from Lexington, Ky
Gender:Female
We have been using the owlet for 7 months and it has worked great. Our baby had a drop in heart rate and it immediately got it and anytime it has been kicked off it has immediately notified us but otherwise we have been able to use our phones to check oxygen level and heart rate at any time our baby has it on. It made me feel much better while she slept when having rsv.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Works great!
on May 2, 2019
Posted by: Brit02
from Ohio
Gender:Female
My parents bought me the owlet sock before my little one was born. She actually ended up being born 6 weeks early. She spent 2 and a half weeks in NICU before we could take her home. She was so small that the sock did not fit her at first. As soon as she grew into the sock I have been using it quite often! With a premature baby it gives me a peace of mind. And it also makes me feel better because she co sleeps (she refuses to sleep anywhere else) and I can be notified through the night if she cannot breathe. I've only ever had the yellow notification go off a couple times due to her being so small and wiggly. But it's rare. Worth the money I think. Works great.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of mind!
on May 5, 2019
Posted by: peachtree
from Erie, Pennsylvania
Gender:Male
When I watched a video on (SIDS) I lost sleep (to be specific, all of the sleep) I would stare at my baby for hours, because she wasn’t sleeping on her back and was rolling on her side. This sock let me get much needed sleep! I will be honest, it was hard to figure everything out at first, the WiFi connectivity and the tightness of the sock fitment. These things greatly affect the functionality of this product and the frustration from sleep deprived parents. On my first night I thought this thing was junk, but as I calmed down and readjusted everything, on my second night everything worked as it should and the sock wasn’t coming off (which would constantly alert you through the night) Quick tip: put a regular sock on top of Smart Sock to have it secured even better! Highly recommend this product if you take your time to set it up during the day so it’s ready for the night!
Written by a customer while visiting owletcare.com