Thank you for your review, Marti. We understand that changing phones can be as exciting as it is confusing to get used to the new phone.

We know that the idea of a gold phone is to see its color, that's why we offer multiple transparent cases, so you can both protect your phone without changing the look that much. And if you want to take full advantage of your phone, we suggest taking a look at Apple's iPhone user guide:
🔗 support.apple.com/guide/iphone/welcome/ios

Here's a link to check available cases too:
🔗 att.com/buy/accessories/browse/cases

Thanks again for your review. We're sure you'll love your new phone, and if you need assistance, don't hesitate to contact us.

Hello! 👋 Thank you for sharing your honest feedback about your experience with the phone Air.

It's very exciting to hear that you are enjoying your new iPhone Air.
However, we understand that button placement and size can greatly impact comfort and usability, and we're sorry the iPhone Air didn't deliver on this aspect.

We highly recommend checking out the iPhone User Guide, since it’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
🔗https://support.apple.com/guide/iphone/welcome/ios

At AT&T, our goal is to help you get the most out of your technology, whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you.

We appreciate your input and hope to support you in finding the perfect device. 💙