Customer reviews from ATT.com
Apple - iPhone Air 256GB (Unlocked) - Light Gold
Average customer rating
3.7
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
23
4 Stars
3
3 Stars
6
2 Stars
8
1 Star
5
57%of customers recommend this product.
(
21 out of
37)
Customer Reviews for Apple - iPhone Air 256GB (Unlocked) - Light Gold
Posted by: Tadit Sahoo
from Atlanta, GA
Verified Purchase:Yes
Excellent product! I love it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Dancing2023
from Rochester
Verified Purchase:Yes
The phone is nice, but the speaker sucks and the battery life sucks on this phone
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
Not that great..
on October 8, 2025
Posted by: Gamble852
I purchased this phone just to have a little bit of a change. I love how slim it is and often have to feel my pockets to make sure that it’s still in my pants. I didn’t need all the features of the pro or pro max as I don’t take pictures or game. However, I will say that the battery kinda sucks. After just browsing YouTube and making some calls and texts my phone is on 8%. I took it off of charge this morning at 7am and just plugged it in at 9pm. I feel that the battery should still be in the 20% range at least. If you buy this phone just keep a charger nearby. You’ll need it.
Response from ATT.comBy AT&T CARE - Isabella, November 10, 2025
Thank you for sharing your experience with the iPhone Air. We’re glad to hear that you enjoy how slim and lightweight it is, and that it fits your needs without the extra features of the pro models.
At the same time, we understand your frustration with the battery performance that feels lower than expected. We’re sorry this has caused inconvenience.
Due to its thin design, the iPhone Air sacrifices some battery life, and it is supposed to last around 12 hours of continuous web browsing.
Heavy usage, such as constant social media, video, and gaming, can drain the battery significantly faster, sometimes requiring a midday charge.
If you want to maximize your iPhone Air and learn new tips about its battery, please visit this iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
Feedback like yours is what helps us improve, so thank you for submitting this review.
At the same time, we understand your frustration with the battery performance that feels lower than expected. We’re sorry this has caused inconvenience.
Due to its thin design, the iPhone Air sacrifices some battery life, and it is supposed to last around 12 hours of continuous web browsing.
Heavy usage, such as constant social media, video, and gaming, can drain the battery significantly faster, sometimes requiring a midday charge.
If you want to maximize your iPhone Air and learn new tips about its battery, please visit this iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
Feedback like yours is what helps us improve, so thank you for submitting this review.
Written by a customer while visiting ATT.com
Posted by: Lalam
from Buffalo ny
Verified Purchase:Yes
Phone is to light I would rather get the 17 pro max
Written by a customer while visiting ATT.com
Posted by: Jacob K
from North Carolina
Verified Purchase:Yes
Very thin, missing a couple features. This was an upgrade from last year’s 16 Pro, so we missed the nicer camera and longer battery life and so traded it in for a 17 Pro. Proving once again that thicker phones are actually better.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 3, 2025
Hey Jacob, we value you sharing your thoughts on the iPhone Air. We understand your perspective on when upgrading to a new device it can sometimes feel like a trade- off, especially when the thinner design came at the cost of features like the camera and battery life you enjoyed on your previous device models. We are glad to hear that you were able to find a solution with the 17 Pro, which seems to better suit your needs. It's also great to hear that you're prioritizing what truly matters to you in a device! If you need any kind of assistance with the device, we are here to help.
Written by a customer while visiting ATT.com
Posted by: PrivateReview9021
from Palm Beach
Verified Purchase:Yes
Battery life is terrible, the camera is also not great
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: garbageglass
from denver, co
Verified Purchase:Yes
cheapest iphone ever built
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, November 21, 2025
Hello Jeff! Thank you for sharing your feedback about the Apple iPhone Air. We’re sorry to hear that your experience did not meet your expectations. We’d be happy to provide tips, troubleshooting, or resources to ensure you’re getting the most out of your device you can visit this link: https://www.att.com/device-support/index/Apple/iPhoneAir. If you still need assistance please complete our self- service form: https://www.att.com/get-support/?source=ILC208383817, where our experts can get in touch with you and help you with all the questions you have. We appreciate your input and hope to assist you in enhancing your iPhone experience.
Written by a customer while visiting ATT.com
Posted by: Fish1
from WI
Verified Purchase:Yes
Works fine. Nothing groundbreaking with this new model of phone. I traded in my iPhone 13pro and upgraded to the iPhone Air and I don’t really notice much difference based on day to day usage.
I would recommend this to a friend!
Written by a customer while visiting ATT.com