Taking pictures on a phone is a majority of what we use phone for. However, this phone is Not good in picture taking, furthermore, the color of the pictures taken are poor, not very clear. phone is very pretty, screen is big, just too bad, the physical look does Not match up to the ability of the phone
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, December 23, 2025
Hey there, we appreciate you sharing your detailed feedback on the iPhone Air. We’re sorry to hear that the camera performance did not meet your expectations, even though you appreciated the phone’s design and screen size. Your observations regarding image clarity and color quality are valuable for future improvements. We truly value your insights and hope to have the opportunity to provide an enhanced experience with our products in the future. If you need help in exploring the device settings or features and get the most out of your device, we are here to help.
Response from ATT.comBy AT&T CARE - Isabella, January 13, 2026
Thank you for reaching out and letting us know what’s going on, Felipe. We’re really sorry to hear that your iPhone Air has already stopped working, especially since you’ve only had it for about a month. We understand how frustrating and unexpected this situation can be, and it’s definitely not the experience we want you to have with your new device.
We'd love to help you solve this issue, please complete this self-service form: https://www.att.com/get-support/?source=ILC309046520 and our expert agents will reach out as soon as possible to turn this situation around.
We hope we can make things right for you. Thank you for being part of AT&T.