Response from ATT.comBy -David, AT&T CARE, November 21, 2025
Hello Jeff! Thank you for sharing your feedback about the Apple iPhone Air. We’re sorry to hear that your experience did not meet your expectations. We’d be happy to provide tips, troubleshooting, or resources to ensure you’re getting the most out of your device you can visit this link: https://www.att.com/device-support/index/Apple/iPhoneAir. If you still need assistance please complete our self- service form: https://www.att.com/get-support/?source=ILC208383817, where our experts can get in touch with you and help you with all the questions you have. We appreciate your input and hope to assist you in enhancing your iPhone experience.
Works fine. Nothing groundbreaking with this new model of phone. I traded in my iPhone 13pro and upgraded to the iPhone Air and I don’t really notice much difference based on day to day usage.
Response from ATT.comBy -Eli, AT&T CARE, December 17, 2025
Hello Rudy! Thank you for sharing your thoughts about the Apple iPhone Air. We’re glad to hear that you’ve experienced both the aspects you love and the challenges you’ve faced with the phone. This will not only help the community but also guide future improvements. For more detailed information and guidance on your iPhone 17 Pro, please visit: https://www.att.com/device-support/index/Apple/iPhone17Pro/. Thanks for being part of AT&T Family.
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Thank you for sharing your thought on the iPhone Air. We are sorry to hear that the iPhone didn't meet your expectations and that you feel like this version is the worst you’ve encountered especially if you’ve had positive experiences with Apple products before. Your satisfaction is our top priority, and we would like to work with you and help address any issues you’re facing and explore potential solutions to improve your experience with your device.
Response from ATT.comBy -Eli, AT&T CARE, December 30, 2025
Hey Jose, thank you for sharing your feedback on the iPhone Air. We’re sorry to hear that you feel the iPhone Air didn’t meet your expectations for the price. We understand that value is important, and we want to ensure you’re getting the most from your purchase. If you’d like, our team can walk you through the features, performance benefits, and warranty options to help you get the best experience possible. Please feel free to reach out to us. We truly appreciate your input as it helps us improve and better serve you in the future.
went in the store and put mine next to the silver and they are indistinguishable, just hilarious how they are marketed
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, October 25, 2025
Thank you so much for sharing your experience with Apple iPhone Air, Starnes! We totally understand how the Gold and Silver colors can look quite similar in person—it’s definitely a common observation. Thank you for choosing AT&T and for bringing a smile to our day with your honest review! Enjoy your new iPhone Air and all the great features it has to offer.