Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
460
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product.
(
412 out of
505)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Posted by: Alex1234567
from Seattle WA
Verified Purchase:Yes
Phone has the most weirdest glitches, I had a 14 pro and it worked amazing, this phone has so many issues, from dropping calls where the old phone never did, to apps doing weird things like the 14 never did
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Omg the best phone ever mine is blue and I love it
on January 28, 2026
Posted by: Al B tank you
Verified Purchase:Yes
This 17 plus is amazing love it
Written by a customer while visiting ATT.com
Customer Rating
5
Pocket-Sized Rocket: The iPhone 17 Pro Max Experie
on January 29, 2026
Posted by: Icarus_Daedalus
from Sweetwater, Texas
Verified Purchase:Yes
The iPhone 17 Pro Max is a delight wrapped in sleek metal! The display pops with life, the camera turns everyday moments into art, and the speed is like a rocket under the hood. All-day battery? You bet. It’s smooth, powerful, and feels like it’s a step ahead, making every day a tech-powered joyride. 🚀📸
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anthony Evans
from Springfield IL
Verified Purchase:Yes
Love the phone it works well
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Arie Arie
from Michigan
Verified Purchase:Yes
The iPhone 17 Pro Max is hands down one of the best smartphones Apple has ever made. From the moment you pick it up, it feels premium, powerful, and thoughtfully designed. The display is absolutely stunning—bright, smooth, and incredibly immersive whether you’re scrolling, streaming, or gaming.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Change is good. Just not from Android to Apple.
on January 29, 2026
Posted by: Kev Moyle
I've been had Samsung phones pretty much as long as they've existed. I switched to iPhone this year because my new car -- a Volvo EX30 EV -- only supports the iPhone as a digital key to open and run my car. And in that sense, my new iPhone 17 Pro Max gets the job done, opening and locking my car as a dutiful proximity key. That I love. Everything else. Meh! My biggest complaint? No fingerprint reader.! Instead, I'm stuck with only Face ID, which works pretty well, but it's sadly inefficient in many cases. My biggest pet peeve is paying at retail. With my Samsung S24 Plus, I simply authenticate with my fingerprint, then hold the phone to the card reader. Boom. Done! With the iPhone, I have to hold the phone to the reader, then double click the power button (rerally Apple?), then I have to hold the phone to my face so it can authenticate the transaction. Waaaay too much work. Bring back the fingerprint reader Apple. (idiots!). Other than that, I like many of the iPhone's features, but the phone is slower than my S24 Plus and the screen is oddly unresponsive in spots, usually along the right edge, so tapping an interactive icon takes multiple tries. Maybe I got a bad phone, who knows.
Response from ATT.comBy AT&T CARE - Isabella, February 3, 2026
Thank you for taking the time to share such a detailed review. We’re glad to hear your new iPhone is working well as a digital key for your Volvo, but we’re genuinely sorry that the overall experience hasn’t met your expectations.
We understand that there's always a learning curve, and it takes time to get used to a new phone.
We highly recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you.
We understand that there's always a learning curve, and it takes time to get used to a new phone.
We highly recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from West palm beach, Fl
Verified Purchase:Yes
Excellent 🫶🏼 I love iPhone 📱
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Brian N
Verified Purchase:Yes
Easy and cost-effective upgrade. Amazing camera.
I would recommend this to a friend!
Written by a customer while visiting ATT.com