Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3 out of 5
4.3
(624 Reviews)
Open Ratings Snapshot
Rating breakdown 624 reviews
5 Stars
460
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product. 
(
412 out of 505
)
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Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Customer Rating
5 out of 5
5
I'm connvinced !
on February 15, 2026
Posted by: WinRoyEL
from New York
Verified Purchase:Yes
I've been persuaded by my family for this purchase, and I must admit, this is by far the best mobile I've ever experienced. Continue the great work.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great buy
on December 18, 2025
Posted by: Kathy2
from Saginaw Michigan
Verified Purchase:Yes
Great phone works flawlessly
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Trade-in Issue
on March 17, 2026
Posted by: Valerd
Verified Purchase:Yes
I have no issues with the phone itself. However I did not appreciate no getting a trade-in credit for my iphone 12. You have to upgrade your plan and I had already spent enough money on the phone - not going to spend more
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - JessicaMarch 24, 2026
Thanks for sharing your feedback. We’re glad to hear you’re enjoying the phone, and we understand how disappointing it can be to expect a trade‑in credit and find that eligibility requirements weren’t the right fit for you. Some trade‑in promotions do require specific plans to qualify.
If you need additional support or would like us to review your options, don’t hesitate to reach out, we’re happy to assist
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Boss
on October 17, 2025
Posted by: Bosss
from Juno Beach FL 33408
Verified Purchase:Yes
Used to have iPhone 16 Pro Max 17 Pro Max excellent design I recommend to upgrade recommend you buy this product. Thank you.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
IPhone 17 pro max
on October 19, 2025
Posted by: J moe
from Texas
Verified Purchase:Yes
It's a gift for my daughter's birthday. She love nothing but a good iPhone. But I know she's going to love this one more. It's a good device she likes using
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 pro
on October 19, 2025
Posted by: jiannn
Verified Purchase:Yes
long battery life with good cooling
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
signals
on November 26, 2025
Posted by: dale gd
from sfo
Verified Purchase:Yes
signals very weak all the time, home and out side, two bars only rarely saw three or four bars.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
17 promaxhas some pretty serious flaws
on December 2, 2025
Posted by: Marcus770
from Connecticut
Verified Purchase:Yes
Lots of problems that need to be fixed. I really wanna go back to my 16 Pro Max webpages don’t open if you have more than five instances of other pages open in the background you have to clear those pages before Google will open… That’s ridiculous. I used to have 20 pages open and Google would still open in the 16..
The camera is wonderful during daylight hours, but at night it doesn’t see a thing and it can’t stay in focus at all! With my 16 Pro Max, I would take pictures of the Milky Way crystal clear beautiful… This thing couldn’t see a candle 5 feet away. They need to enhance that.!!!
I am a professional photographer and I know how to set the camera and it is still pretty much useless in low light situations… The 16 was a champ in low light situations. I’m going to hold onto the 17 a little while longer in the hopes that they can fix some of these issues with software upgrades, I am going to the Apple Store to voice these complaints in person
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
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