Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3 out of 5
4.3
(625 Reviews)
Open Ratings Snapshot
Rating breakdown 625 reviews
5 Stars
461
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product. 
(
413 out of 506
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Customer Rating
5 out of 5
5
User Experience
on January 12, 2026
Posted by: Anonymous
from Gulfport Mississippi
Verified Purchase:Yes
Really good update features, able enhance experience
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple iPhone 17 Pro Max mobile is awesome
on January 13, 2026
Posted by: RamaKri
Verified Purchase:Yes
I Ordered. Apple iPhone 17 Pro Max silver colour not blue colour
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
New iPhone 17 Pro Max
on January 14, 2026
Posted by: Scott O 7
from Dallas TX
Verified Purchase:Yes
Fantastic phone. The increased storage is great. Still mastering the camera button on the side.
Approaching being to big to fit in my pocket.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
SIM card locked!
on January 15, 2026
Posted by: Professional Security
from Gurley, AL
Verified Purchase:Yes
Bought this 17 Pro Max in December 2025, good so far, battery life is exceptional! Have not been back to the corporate store yet but I will. Paying full price for a SIM card that is locked is not acceptable!
Response from ATT.comBy AT&T CARE - IsabellaJanuary 26, 2026
Hello there!
Thank you for bringing this to our attention.

We’re glad to hear you’ve been enjoying the battery life on your iPhone 17 Pro Max. At the same time, we’re sorry to learn that your SIM card/eSIM has been locked throughout this period. That’s certainly not the experience we want for anyone, and we understand how frustrating and disappointing that must feel.

Our team at any AT&T corporate store—or through our support channels—can take a closer look at your SIM setup and help determine the best next steps.

Thank you for sharing your feedback; it truly helps us improve.
And thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best iPhone
on January 15, 2026
Posted by: Courtney Markel
from Wichita ks
Verified Purchase:Yes
Love the phone the camera
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Outstanding product
on January 16, 2026
Posted by: Anonymous
from SanDiego
Verified Purchase:Yes
Outstanding product and always has been
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great pics and videos
on January 16, 2026
Posted by: Lindsay L
from Virginia
Verified Purchase:Yes
We ordered 3 and absolutely love our phones. They take great pictures and videos and they have plenty of storage.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Processing power surpasses earlier iterations.
on January 16, 2026
Posted by: Vz Marino
from Phoenix, Arizona
Verified Purchase:Yes
Display and size provide excellent reading and work. processing power unmatched.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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