Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
461
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product.
(
413 out of
506)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Posted by: Happy64
Verified Purchase:Yes
This phone has locked up many times and it’s just and iPhone 16 with a bigger camera
Response from ATT.comBy -Eli, AT&T CARE, January 5, 2026
We appreciate you taking the time to share your thoughts about the iPhone 17 Pro Max. We’re sorry to hear that your phone has been locking up that’s definitely not the experience we want you to have. While the new camera is one of the standout features, there are also performance and software enhancements designed to improve everyday use. We’d like to help troubleshoot the lock-up issues you’ve been experiencing with the device getting locked, feel free to reach out to us or you can also reach out to https://support.apple.com/ where they can run a diagnostic on the device whether it's related to a hardware or software and assist you further.
Written by a customer while visiting ATT.com
Posted by: Jody78
from Georgia
Verified Purchase:Yes
Nor really a lot of new features. Same old same old
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, January 5, 2026
Hey Jody, thank you for sharing your thoughts on the iPhone 17 Pro Max. We're sorry to hear that the iPhone didn't meet your expectations. We’d love to understand more about your experience with the device, if there are specific features or aspects you were hoping for that fell short. We can help you with exploring the device settings or features to get the most out of your device. Your feedback helps us improve and better serve our customers. Thanks for being part of our AT&T family.
Written by a customer while visiting ATT.com
Posted by: S Jones NC
from NC
Verified Purchase:Yes
Great camera quality! Large screen!
Written by a customer while visiting ATT.com
Posted by: HDri
from FL
Verified Purchase:Yes
Excellent product and has a lot functions
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Columbia SC
Verified Purchase:Yes
So far so good….. no complaint so far
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Deanx
Verified Purchase:Yes
Phone is fast! Easy to transfer from old!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Née née b
from Grayson, KY
Verified Purchase:Yes
Very sleek and easy to use
Written by a customer while visiting ATT.com
Posted by: Not bad not good
from Ny
Verified Purchase:Yes
Ios 26 makes the battery life suck. Honestly it isnt much of an upgrade from my 13 pro max other than maybe the camera.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com